Monday 31 December 2018

Daily Search Forum Recap: December 31, 2018

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Search Engine Roundtable Stories:

  • Google Moving Google Posts Back Up?
    A few months ago, Google stopped showing Google Posts in the top location, somewhat above the fold, in the local panel for a business. That seemed to have led to Google Posts performance drastically dropping off. Now, Google may be testing moving the Google Posts back up.
  • NBA All Star Voting On Google
    Did you know you can go to Google and vote for your favorite NBA players for the All Star game and events. It works on Google.com, Google Assistant or on the NBA web site or apps. Go to Google and search for [nba all stars] or any team name or NBA related query and you’ll see it.
  • Google AMP Featured Snippets Anchor & Highlight Content
    9to5Google found a new Google feature that works on mobile for some featured snippets that lead to AMP pages. If you click on an AMP based featured snippet in mobile search, Google may jump you down, anchor or scroll you down, to the specific section of content in the featured snippet and also highlight the content.
  • Unicode Works Within Google Local Listings
    Andy Simpson spotted a local panel that was using unicode to make the business name stand out from the rest. Andy was doing a normal search for a barber shop and this listing came up in Google’s local results, which caught his eye.
  • New Year’s Eve 2018 Logos & Themes From Google, Bing, Yahoo & Baidu
    2019 is around the corner and to celebrate, Google, Bing, Yahoo, Baidu and others in the search industry have special logos and home page themes. Here are screen captures from these sites for the 2018 New Year’s Eve event.
  • Google Log Cabin Room
    Here is a room at one of the Google offices that looks like it is part of a log cabin. You got the wood walls and ceilings, the brown furniture, the interesting mantel and fireplace with stone.

Other Great Search Forum Threads:

Search Engine Land Stories:

Other Great Search Stories:

Industry & Business

Local & Maps

Mobile & Voice

SEO

Other Search

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google Moving Google Posts Back Up?

A few months ago, Google stopped showing Google Posts in the top location, somewhat above the fold, in the local panel for a business. That seemed to have led to Google Posts performance drastically dropping off. Now, Google may be testing moving the Google Posts back up.

Amy Toman posted on Twitter several screen shots of Google testing showing the Google Posts back in the original top position. Personally, I tried to replicate this on all of these examples and they all show at the bottom position of the local panel for me. But maybe, Google is doing a limited test to bring the Google Posts back up to the top of the local panel again.

Here is one screen shot from Amy:

Again, when I tried this one, it only showed up at the bottom of the local panel for me.

Jason Brown is also able to replicate it:

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Search industry news and trends: Best of 2018

search industry news trends 2018

It’s that time of the year again: reflecting on the year that’s past as we prepare for 2019 lurking around the corner. In this article, we have a roundup of some of our fan favorite pieces from 2018 on news and trends from the search industry.

From alternative search engines to future trends, best online courses to algorithm updates, these were some of our highlights from the past year.

We also have a roundup of our top articles on SEO tips and tricks here.

1. No need for Google: 12 alternative search engines in 2018

While many of us use “googling” synonymously with “searching,” there are indeed a number of viable alternatives out there. In this article, we try to give some love to 12 alternative search engines.

Most of us can name the next few: Bing, Yandex, Baidu, DuckDuckGo.

But some on the list may surprise you — how about Ecosia, a Co2-neutral search engine? With every search made, the social business uses the revenue generated to plant trees. On average, 45 searches gets one more tree for our little planet.

2019 might be a year for a little more time spent with some G alternatives.

2. Which is the best search engine for finding images?

Human beings process visuals faster than they do text. So it makes sense that in the last decade, the number of images on the internet has ballooned.

In this post, we compare the best search engines for conducting three categories of image search on the web.

First, general / traditional image search, looking at Google, Bing, and Yahoo.

Then, reverse image search, looking at TinEye, Google, and Pinterest.

Third, free-to-use image search, looking at EveryPixel, Librestock, and the Creative Commons.

3. The 2018 guide to free SEO training courses online

As all good SEOs know, this is a never-ending process. The SEO world seems to be constantly evolving, and nearly everyone in the field has learned their snuff largely through online material.

For anyone who’s new to the scene, this can be an encouraging thought. We all started mostly just poking around on the interwebs to see what to do next. And happily, a lot of the best SEO material is freely available for all.

In this article, we look at the best online, free SEO training courses. From Google to Moz to QuickSprout and more, these are fundamentals that anyone can start with.

We also highlight a number of individuals and businesses to follow in the industry.

4. Video and search: YouTube, Google, the alternatives and the future

One third of all time spent online is accounted for by watching video. And, it’s predicted that 80% of all internet traffic will come from video in 2019.

This year was further proof that videos engage growing numbers of users and consequently have an impact on the SERPs. In fact, video has been seen to boost traffic from organic listings by as much as 157%.

In this article, we explore how the ways in which we search for video are changing. From YouTube to Google Search, Facebook to Vimeo, video — and how we interact with video content online — has seen some interesting changes.

5. Are keywords still relevant to SEO in 2018?

Sneak peak: this one starts out with, “What a useless article! Anyone worth their salt in the SEO industry knows that a blinkered focus on keywords in 2018 is a recipe for disaster.”

We go on to explore why focusing on just keywords is outdated, how various algorithm updates have changed the game, and what we should do now instead.

Ps: the snarky take sticks throughout the read, along with the quality overview.

6. Google’s core algorithm update: Who benefited, who lost out, and what can we learn?

This was an interesting piece following an algorithm update from back in March. There were suspicions, Google SearchLiason tweeted a confirmation, and everyone had to reassess.

Via a simple query, “What’s the best toothpaste?” and the results Google outputted over the course of half a dozen weeks, we can trace certain changes.

What pages benefitted, what can those insights tell us about the update, and how do we handle when our content visibility nosedives?

7. A cheat sheet to Google algorithm updates from 2011 to 2018

Who couldn’t use one of these hanging around?

Google makes changes to its ranking algorithm almost every day. Sometimes (most times) we don’t know about them, sometimes they turn the SERPs upside down.

This cheat sheet gives the most important algorithm updates of the recent years, along with some handy tips for how to optimize for each of the updates.

Well, that’s it for SEW in 2018. See you next year!

Related reading

types of backlinks which to use which to avoid
5 schema markups for local SEO
social media trends 2019

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Kimberly Collins

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NBA All Star Voting On Google

Did you know you can go to Google and vote for your favorite NBA players for the All Star game and events. It works on Google.com, Google Assistant or on the NBA web site or apps. Go to Google and search for [nba all stars] or any team name or NBA related query and you’ll see it.

NBA.com has the press release on this news from several days ago. Here is how to vote on Google:

  • Google: Vote on Google.com or the Google Search App by searching “NBA Vote” and “NBA All-Star Vote” or simply by searching for your favorite player or team. Fans may submit votes for 10 unique players per day from Dec. 25 – Jan. 21.
  • The Google Assistant: NBA All-Star Voting will be available on the Google Assistant for the first time. Vote via any Google Assistant enabled device by saying, “Google, talk to NBA All-Star.” Fans may submit votes for up to 10 unique players per day from Dec. 25 – Jan. 21. The Google Assistant is available on laptops, phones, speakers, tablets and other connected devices.

Here is what it looks like in search:

The “sponsored” label at the top reads:

Google has partnered with the NBA to be an official voting method for NBA All-Star Voting 2019.

Votes must be received by the end of the voting period. Limit of 1 vote per player per day, 10 total votes per Google account per day.

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google AMP Featured Snippets Anchor & Highlight Content

9to5Google found a new Google feature that works on mobile for some featured snippets that lead to AMP pages. If you click on an AMP based featured snippet in mobile search, Google may jump you down, anchor or scroll you down, to the specific section of content in the featured snippet and also highlight the content.

I was able to replicate it for several queries – you can try it yourself, it works on many featured snippets that show the AMP version of the page.

Step one, find content in Google search on mobile that is a featured snippet that also is an AMP URL:

Step two, click on it and it will scroll you down to the specific part and highlight it:

There is even a link to “Go to top” if you don’t want to be scrolled down.

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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New Year’s Eve 2018 Logos & Themes From Google, Bing, Yahoo & Baidu

2019 is around the corner and to celebrate, Google, Bing, Yahoo, Baidu and others in the search industry have special logos and home page themes. Here are screen captures from these sites for the 2018 New Year’s Eve event.

Google’s New Year’s Eve 2018:

Yahoo’s New Year’s Eve 2018:

Bing’s New Year’s Eve 2018:

Baidu’s New Year’s Eve 2018:

Everyone have a safe, healthy, fun and enjoyable New Year’s Eve!

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google Log Cabin Room

Google Log Cabin Style Room

Here is a room at one of the Google offices that looks like it is part of a log cabin. You got the wood walls and ceilings, the brown furniture, the interesting mantel and fireplace with stone.

This was posted on Instagram.

This post is part of our daily Search Photo of the Day column, where we find fun and interesting photos related to the search industry and share them with our readers.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Friday 28 December 2018

Daily Search Forum Recap: December 28, 2018

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Search Engine Roundtable Stories:

Other Great Search Forum Threads:

Search Engine Land Stories:

Other Great Search Stories:

Industry & Business

Links & Promotion Building

Local & Maps

Mobile & Voice

SEO

PPC

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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SEO tips, tools, and how to’s: Best of 2018

SEO tips tools guides 2018

It’s that time of the year again: reflecting on the year that’s past as we prepare for 2019 lurking around the corner. In this article, we have a roundup of some of our fan favorite pieces from 2018 on SEO.

From how to’s to tips to tools, these were some of our highlights from the past year. SEW spark notes, if you will.

If you missed these pieces throughout the year, they’ll be worth a read. And if you’ve already read them, never hurts to refresh!

On Monday, we’ll have a roundup of our top articles on search industry news and trends.

1. How to force Google to recrawl your website

If you have launched a new website, updated a single page on your existing domain, or altered many pages and/or the structure of your site, you will likely want Google to display your latest content in its SERPs.

While Google’s crawlers are obviously pretty good at their job — indexing countless new pages simply from natural traffic and links from around the web — it never hurts to give Googlebot a little assistance.

In this article, we look at a few ways to alert Google’s crawlers to new URLs on your site.

2. How to set up event tracking in Google Analytics

Because one can never have enough Google Analytics insight, right?

One of the most useful features in GA, event tracking lets you capture all kinds of information about how people behave on your site.

In this article, we go step by step through two different ways you can set up event tracking: first, by adding the code manually, and second, by using Google Tag Manager.

This is a great tutorial for anyone looking to familiarize themselves with the task.

3. A quick and easy guide to meta tags in SEO

Meta tags help search engines and website visitors determine what the content of your page is about. 

They’re placed in the

section of a HTML document and need to be coded into your CMS. Depending on the platform you use, this can be quite less intense than it sounds.

Many “out of the box” solutions provide extremely user-friendly, labelled sections such as “meta description” calling your attention to exactly what goes where.

In this article, we take a look at why meta tags are important, along with the six main types of meta tags to focus on for SEO.

4. An SEO’s survival guide to Single Page Applications (SPAs)

For anyone who’s ever had questions about what SEOs should do with Single Page Applications (SPAs), this article is for you. Long, thorough, entertaining, and full of resources.

We start out looking at how the popularity of SPAs, Angular, and React have spiked in the last several years. Many developers eagerly embrace JavaScript for website development — and while that may have been rather inconsiderate of SEO ease (what else is new), it seems JS really is here to stay.

This article is bit of a coming to terms with that reality, accepting SPAs as part of our SEO future, and even dipping our toes in, if you will.

We look at what developers like about JS, how it was never intended for web page content delivery, common SEO problems of SPAs, and a host of other questions you might be asking.

Finally, we end with eleven recommendations for further reading — really, this could become the whole rest of your holiday break — on how Google treats SPAs, core principles of SEO for JS and for SPAs, and more information than you could want.

5. How to check your Domain Authority: 4 tools to use

Domain Authority (DA) serves as a handy heuristic in the SEO industry. It helps tell us how likely a site is to rank for specific keywords, based on the SEO authority it holds.

Many SEOs use Domain Authority to sense-check the quality of their inbound links and to understand how these are affecting their own’s site’s SEO health.

In this article, we round up some of the best ways to check out domain authority. We look at what factors go into DA, and how these tools go about calculating it.

‘Domain Authority’ was devised by Moz and they have naturally taken ownership of this name. Their suite of tools (some of which are discussed in this article) will reveal the authority of particular domains, but dozens of other free tools use Moz’s API to show these scores too.

6. 15 actionable SEO tips to improve your search rankings

This is another quite popular deep dive into SEO tips. We know “improving search rankings” gets a lot of fluff, but this is not that.

Here, we look closely at what makes RankBrain tick, and 15 ways to use that to your fancy.

Sections cover tips around optimizing keywords, optimizing title tags, optimizing descriptions, and reducing bounce rates and dwell times. Fun fact: research by HubSpot and Outbrain found that titles with brackets performed 33 percent better than titles without.

Questions about how to add LSI keywords? How long should long-form content really be? Benefits of long-tail vs medium size keywords? How much difference in clicks will a few characters too long in a headline actually make? All of that and much more (along with lots of screenshots) here.

7. 30 ways to market your online business for free

This article is a roundup of exactly what it sounds like — 30 ways to market your online business for free. It covers everything from emails to social media, from Google Analytics to Search Console, from forums to guest posting, from metadata to Schema.org.

While a few of the ways could be updated — posting to Google+, for instance, might be less helpful anymore — the list still provides some hefty inspiration to anyone needing a little boost of ideas for what to do online.

8. Four tools to discover and optimize for related keywords

This was a quite recent article that has soared. As we know, for SEO these days we need content that includes related concepts, satisfies intent, and provides value. The days of exact keyword matching are far behind us.

In this article, we have four great tools to use when optimizing for related keywords — and of course, how to use them.

For instance, the first tool in the list is TextOptimizer. It takes a term you give it, looks at the Google search results page, extracts snippets, and applies semantic analysis.

With that, it ouputs a list of all the related topics, terms, and concepts that form your topic cluster. From that cluster, it recommends you choose 15-25 of the words for a higher rank.

9. How to optimize your Google My Business listing

Lest we forget: local search.

For those looking to rank higher in searches tied to a user’s location — i.e. users that might be quite near your store and itching to buy something — a Google My Business listing is an essential first step.

This article gives a how to guide for first setting up your listing, claiming and verifying your business, filling out the information, and adding photos. From there, we go over gathering reviews, posting updates, monitoring your profile, and tracking data from Insights.

Of all the many, many things to do in SEO, optimizing a Google My Business listing is very straightforward. It can have a profoundly positive effect on your SEO — a whole wealth of ranking opportunity up for grabs.

Related reading

5 schema markups for local SEO
social media trends 2019
SEO travel mistakes to avoid in 2019

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Kimberly Collins

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Voice-based AI means brands must take an omnichannel approach with consumers

AI assistants are quite literally everywhere, and with the recent launch of new devices like the Echo Auto, they continue to become more and more prevalent in our daily lives. As I sit down to write, I ask Alexa to play some music and, she knows the perfect music to put me in a writing mood. First launched in 2015, analysts estimate based on earnings releases that Amazon has already sold more than 20 million Echo devices, through which people can access their virtual assistant, Alexa. Google Assistant, launched in 2016, is already accessible on 400 million devices and will reportedly be embedded within TVs in 2019. Companies like Apple, Samsung and Microsoft have jumped in with both feet as well.

Like search engines before them, assistants are changing the way consumers find the products and services they need. A virtual assistant can efficiently navigate an ever increasing and overwhelming number of choices, sorting dozens or hundreds of options to find what best matches a consumer’s preferences. We all know shopping for a new handbag may be fun, but picking the right deodorant or laundry detergent – not-so-much.

AI platforms are quickly transforming the marketing landscape – and making brands jobs a little bit harder. Over the next decade, virtual assistants will fundamentally change how brands interact with potential customers online. They have the potential to become the primary channel through which people get information, purchase goods, and choose services. A new front in the ongoing battle for consumers attention has opened, and brands must accordingly adjust how they think about their digital marketing and overall marketing presence to account for this new reality.

Revolutionary technologies change the way consumers interact with a marketplace and force companies to evolve. Television gave the nascent brands of its era the opportunity to become the major national and international marquees we know so well today. The internet, and more specifically the search engines that organized it, gave consumers more choice and a massive advantage to those companies who were fleet of foot. Similarly, brands that want to succeed in this brave new world of voice search need to move quickly. And with each evolution, comes new challenges to measuring the effectiveness of our marketing efforts.

Don’t end up like the dodo

Evolution tends to reward those who can adapt. The same holds true as we move into this new ecosystem.

Tips for those who want to survive: invest in understanding the algorithms that power these platforms and their decision-making processes. Previously, the goal was a high ranking on page one of a search results page; today it’s important to think about how to be the first recommendation a virtual assistant suggests.

AI will take into consideration a consumer’s prior purchases and choices, so brand loyalty is still essential, leading to the second tip: companies must focus more than ever on how to build loyalty and affinity. Perhaps a loyalty or rewards program makes sense, or maybe there is an opportunity to create a “subscription” to your products. There is enormous power in becoming the default choice. Having the ability to measure your brand affinity and customer loyalty impact on sales will become increasingly important in this world of virtual assistants.

This is a unique time, especially for disruptive brands, to capture new customers and influence AI’s decision making for years to come. Alexa, for example, when asked to buy laundry detergent will ask, if you want to buy the same brand as last time, based on your past purchases. The overwhelming majority of consumers will say “yes.” This behavior reinforces the choice for the AI. Over time, and with the inevitable introduction of a smart laundry detergent container, the AI might stop asking and automatically order detergent on your behalf.

Finally, while most purchases — currently about 90 percent of global retail sales — still occur in brick-and-mortar stores, many purchase journeys start with an online search. Shoppers search digitally to explore their options and find good deals, even if they choose to travel to a store to buy. More and more often, that initial digital touchpoint might be via voice. As that trend continues, brands must amend how they measure digital performance to take voice search into account and understand the impact of voice search. Learning lessons today, when the stakes are relatively low, and figuring out what are the key drivers of success, will pay off for years to come.

Voice search is another step toward empowering and educating consumers. Powered by new AI, these connected tools will increasingly understand the entire customer journey. They’ll see the same advertising messages as their users and gain deeper insight into what drives their purchasing decisions. In fact, over time, they will increasingly curate both the content and advertising to create a bespoke entertainment and information environment tailored to each individual in a household. This is the height of persona-based marketing. Marketing professionals need to leverage the same powerful AI to create an omnichannel approach for each potential customer.

If you are still using an older or siloed approach to measuring your marketing impacts, such as Marketing Mix Models (MMM) or Multi-Touch Attribution (MTA), you might be frustrated as you try to get a complete picture of the ideal customer journey. Learning more about unified measurement is critical, as experts consider it the best practice for achieving marketing efficiency and making a greater impact in the marketplace.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

Rex Briggs is Founder and CEO of Marketing Evolution and has more than 20 years of experience in research and analytics. Rex focuses on omni-channel personal level marketing attribution and optimization. He served on the review board of JAR, and serves on Research World’s editorial board. He is the best-selling author of two books, “What Sticks, Why Advertising Fails and How to Guarantee Yours Succeeds” (2006) and “SIRFs Up, The Story of How Algorithms And Software Are Changing Marketing.”

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Rex Briggs

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Search Buzz Video Recap: Google Organic vs Ads, SEO Tips, Sundar Pichai on Core Search & Happy Holidays

This was a very slow week in search, because of the holidays and New Years break. But I did scrounge up some topics to cover. A senior Google search engineer said searchers can tell the difference between search ads and free organic listings. Google said they use the most restrictive crawling command they can find on the page. Google can get your canonicals wrong sometimes. Google image search needs the image and the page embedding the image to both allow crawling and indexing. Google said they do not skip crawling content that they already have lots of content about. Google doesn’t use the max value age for crawling. Google and Bing both support the ETAG/If-None-Match value. Google said sometimes hard to understand URL structures can lead to indexing issues. Sundar Pichai, Google’s CEO said that Google has thousands of people working on core search. Google’s John Mueller again is helping webmasters on Christmas. And we shared the holiday logos and themes from Google, Bing, Yahoo, Baidu and many others. That was this past week in search at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:

For the original iTunes version, click here.

Search Topics of Discussion:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Learn how to build more emotionally engaging experiences with a personalized data strategy

Consumers are demanding more from brands than ever before – more relevant, consistent and personalized experiences across devices and channels. And as a result, brand marketers are facing increased pressure to understand, anticipate and deliver on these shifting expectations.

Just because marketers know where their audience has been online, doesn’t mean they understand what consumers want. Planning a trip to Austin? You Google it once and get retargeted with flight deals for weeks after already purchasing a ticket. Brands can inadvertently alienate customers by relying on old, one-dimensional audience segments and fatiguing them with content they’ve already seen or no longer want.

A successful audience management strategy requires fresh, emotionally engaging content. Brands can do this by moving away from traditional segments and toward real-time, individualized data to elevate the digital experience. Here are three audience management strategies marketers can use to supply new and captivating content.

Get the full picture of your audience

Developing a holistic understanding of your audience – their intent, interests and behavior – is the single most important factor in building more meaningful customer relationships. Create multi-dimensional audience segments using first, second and third-party data sources to achieve a 360-degree customer view and level of hyper-personalization that helps foster lifelong brand loyalty.

Using the trip to Austin example, a marketing platform that can ingest multiple data sources would have captured that the flight ticket had already been purchased. As a result, the customer would be best served with recommendations for restaurants and tourist destinations in the Austin area rather than flight deals and rental cars. It’s important to take the personalization even further. For example, if the customer bought just one ticket to Austin, they may be planning a work trip or meet-up with friends, whereas if they had bought four, it’s likely the trip will be more family-oriented. These factors are important to track and analyze as they will inform vastly different experiences.

A model is only as good as the data it’s fed and combining multiple data sources (CRM database, analytics data and partner data) will help you build a complete audience profile and surface more intelligent insights that add real value for your audiences.

Harness up-to-the-minute insights using a holistic customer view

Now that you have a holistic view of a customer using multiple data sources, you must analyze and act upon real-time audience data to deliver the right content at exactly the right time. Using stale information can lead to content that is overly generalized at best and irrelevant at worst.

For example, the customer that had been looking at flights to Austin may have changed their mind — recent visits from a partner’s travel site shows they are interested in Mediterranean food. Updating your audience profiles based on real-time individual behaviors will reveal preference changes as they happen. Then, it’s as simple as updating their profile – or combining (perhaps Austin AND Mediterranean?) – to ensure it is yet again complete, enabling you to send them content that adds value and promotes engagement.

Activate your audiences

Your audience segments are only as valuable as the experiences you use them to deliver. Often, brands use different systems for marketing and advertising making it nearly impossible to reach the same audience across channels – and if you do, odds are they could be delivering different messages to the same audience. Plus, many of these systems may have segmentation capability, however, with the systems not connecting to each other, the segments in each system may have overlapping customer data.

As a consumer, brands that reward my loyalty with personalized offers are the ones I keep going back to. If a brand gives me points for subscribing, following and downloading their app, I’ll do it…if, and only if, they work to personalize their content. That said, I don’t want to see offers for the same women’s jeans from my favorite department store across every channel. Providing personalized incentives that add value across different touch points are what keep me coming back for more.

This isn’t a lesson just for B2C brands. Even B2B software companies are building loyalty by tailoring outreach with relevant content like e-books to the right audience on the right platform at the right time.

The best way to reach the same audience across multiple platforms is to build an authoritative definition of your high-value audience segments, and equally important, a seamless way to engage them across channels, from email; to display ads; to social; to voice.

Avoid becoming the Monday morning spam by consistently updating your audience management strategy to keep consumers engaged. Churning out fresh, emotionally engaging content personalized to the consumer is essential. To do so, marketers must keep audience profiles updated and informed by multiple data sources to have the best view of the customer. Then it’s as simple as letting the experience drive the loyalty to keep them coming back for more.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

Rakhi Patel is a senior product marketing manager at Adobe, leading marketing and thought leadership for Adobe’s data management platform (DMP) business. With over 15 years of experience in the digital marketing space (5 years at Adobe), Rakhi has helped drive online conversions and sales for some of the world’s top brands.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Rakhi Patel

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Google Query Leads To Infinite Loop, Like Recursion

Dejan noticed that if you search for [can’t wow “banana”] – which is a very unusual query – it can lead you into an infinite loop if you click a specific pattern. This reminds me a bit of searching for [recursion] in Google, but in that case, it is on purpose.

He posted about this on Twitter – here is how it works. Search Google for [can’t” wow “banana”]:

Then click on the “t” where it says “Must include: ‎t.”

Then it takes you to a “did you mean”:

Click on the did you mean:

And then you are taken back to step 1 above.

You can also try searching for [recursion] and clicking on did you mean. 😛

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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The SEO Elevator Pitch – Whiteboard Friday

Thursday 27 December 2018

Publishers using real-time data can help their bottom line, here’s how

Advertisers are keenly aware of the power of personalization. Personalized digital ads deliver up to 3x the consumer engagement of non-personalized ads. Some 69 percent of marketers say personalization is their top priority.

But just as marketers can craft messaging for one-to-one communications, publishers can customize their content to win over new readers and keep them there. Doing so requires access to real-time data. A Forrester Research report found that 67 percent of publishers believed real-time data was important to their efforts, but only 27 percent of publishers said they received such data.

To illustrate how it works, look at how publishers acquire new readers. A reader might stumble on an interesting headline on Twitter and then realize that they like The Economist. After some consideration, they might even want to become a subscriber.

When the reader first visits the site, the publisher may have just one opportunity to win over a reader by making the experience personalized, relevant and engaging. That requires real-time data that’s segmented into actionable audiences for content and ad personalization on the first interaction. Tailored content ultimately leads to a better user experience.

Here are three ways that that such real-time data can do that and impact publishers’ bottom lines.

1. Increase engagement, time-on-site and retention

It’s difficult to convert sometime readers (a.k.a. snackers) into subscribers, but real-time data can help publishers create the best experiences possible to boost their odds. Imagine this scenario: Behavioral data shows a visitor to your site has been shopping for a new bicycle, so you show them an ad for a Bianchi Infinito CV Ultegra. Sounds great, right? The problem is, the consumer just bought that bike offline, so it’s a wasted impression. The advertiser’s not happy and the reader isn’t either because it’s an example of clumsy targeting. There’s a lesson here for publishers. Most are obsessive about watching their metrics in real-time to see which content is catching on with users. Real-time tools can recommend articles to a reader based on their profile. Publishers can experiment to see the right number of articles that convert readers to subscribers. But editorial is only one part of the equation. Ads that are relevant and in a preferred format can enhance the reader’s experience, too. Real-time data adds another layer of relevance.

2. Boost programmatic revenues

For publishers, the formula for increased revenues is simple: more readers equals more revenues. By capturing readers on the first visit, publishers can create new revenue opportunities. Understanding who those readers are is also important. For example, a luxury jewelry brand might want to target upscale consumers for a holiday push. A publisher might realize that 15 percewnt of its audience fits that description. Since advertisers pay higher CPMs to reach such audiences, publishers can significantly increase their rates. Publishers can also create personalized content to increase time spent and encourage such readers to return.

3. Expand audience size

Publishers can use real-time data to increase their audiences. Personalized content can increase engagement, which can, in turn, boost content sharing. But that’s not all; publishers can also use their first-party data to target content at lookalike audiences who have a higher likelihood to engage with it. Such publishers are using real-time data to target lookalike audiences at scale.  Real-time adds another layer to such targeting. If a potential reader has a strong interest in environmental news, for instance, then a publisher can leverage breaking news on that topic in a sponsored post aimed at that reader.

It’s time that publishers caught up to marketers on the personalization front. The evidence for using real-time data is overwhelming. And publishers who are not yet using it will be at a disadvantage.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

As Chief Strategy Officer, Jason leads Lotame’s efforts across business lines to evaluate market opportunities, refine product positioning and drive growth. He leads product, marketing, sales development and strategy while continuing to oversee the Lotame Data Exchange (LDX). In his first 7 years at Lotame, Jason built and grew the LDX into one of the world’s largest and highest-quality data exchanges. After graduating from the Wharton School of Business at the University of Pennsylvania, Jason spent 10 years at Bain and Company, consulting for a range of companies in the Fortune 500. Prior to joining Lotame, Jason spent more than 10 years as an entrepreneur in various fields.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Jason Downie

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Fake, fake, fake: Epic tweetstorm targets marketing’s metrics house of cards

Aram Zucker-Scharff, ad engineering director for Washington Post’s research, experimentation and development team, lit up a tweetstorm Wednesday, calling just about every way that the digital marketers measure and reports on performance fake.

The anger is real. Zucker-Scharff’s comments touched a nerve in the adtech community, with his initial tweet racking up more than 6,000 likes, nearly 3,000 retweets and a host of comments and sub-threads. The rant cam in response to a New York Magazine article, which accused most corners of the Internet as being largely “fake.”

A house of cards. Frustrated by misleading metrics and what he says is a proliferation of “fake” ads, traffic, users and metrics, Zucker-Scharff said that the industry’s “scale business models are a house of cards on a base of imaginary numbers.”

Some of the fake audiences and traffic Zucker-Scharff mentioned is surely due to malicious hacking such as botnets, but some are due to simple deceptions, like those uncovered in an October revelation that Facebook had been inflating its video metrics.

Zucker-Scharff and other notables within the adtech community such as Ross Maghielse, the Philadelphia Inquirer’s manager of audience development, and CEO of trade group Digital Content Jason Kint, chimed in with their own commentary and examples throughout the thread.

In her response to the thread, former Reddit CEO Ellen K. Pao said, “Everything is fake. Also, mobile user counts are fake. No one has figured out how to count logged-out mobile users, as I learned at reddit. Every time someone switches cell towers, it looks like another user and inflates company user metrics. And, if an unlogged-in user uses the site on multiple devices, each device counts as a unique user.”

Why you should care. It hasn’t been a good year for transparency. Facebook alone has spent most of the past year apologizing to marketers for making mistakes.

Zucker-Scharff said that the problem extends to every metric, including app installs, agency-reported metrics, and even the ads themselves, and whether they are trending. Throughout his Twitter thread, Zucker-Scharff provides links to other reported issues with metrics, including those provided by third-parties like comScore and IAB.

As an advertiser, you should know what you’re paying for. Digital advertising is still experiencing growing pains but at some point, the industry needs to grow up. Perhaps regular uproars from adtech practitioners like Zucker-Scharff will finally get ad platforms to stop issuing apologies and instead figure out a way to deliver usable and accurate metrics. The time has come.


About The Author

Robin Kurzer started her career as a daily newspaper reporter in Milford, Connecticut. She then made her mark on the advertising and marketing world in Chicago at agencies such as Tribal DDB and Razorfish, creating award-winning work for many major brands. For the past seven years, she’s worked as a freelance writer and communications professional across a variety of business sectors.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Robin Kurzer

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Alexa’s stellar holiday season bodes well for smartspeakers, connected technology

Amazon customers used Alexa — and ordered voice-enabled devices — more than ever before this holiday season, signaling that the age of voice tech has truly arrived.

The company announced Thursday that customers used Alexa to order gifts three times more than last year. It also reported that shoppers bought “millions more Amazon devices” than they did in 2017.

“This season was our best yet, and we look forward to continuing to bring our customers what they want, in ways most convenient for them in 2019,” said Jeff Wilke, CEO of Amazon Worldwide Consumer.

Why you should care

Marketers will want to note Alexa’s peformance this season as a positive arbiter of things to come for voice, as well as the Internet of Things (IoT) this year. Steep rises in the purchase of voice devices, as well as smart home devices like the Amazon-owned Ring and Blink, point to a consumer base that is increasingly adopting voice technologies and the concept of a connected, smart home.

But popularity can come with a price, as many consumers saw in Europe over Christmas Day when a surge in voice requests undoubtedly caused by consumers plugging in newly acquired smart speakers, caused Alexa to crash. The voice service also experienced a widespread outage in Europe in September.

In November, Amazon edged out Google to take the lead as the top global smart speaker vendor. Global smart speaker shipments grew 137 percent year over year in the third quarter of 2018, up from less than half that figure (8.3 million) a year ago.

More about the news

  • Alexa set more than one hundred million timers during the 2018 holiday season and delivered 8 times as many reminders over last year.
  • Customers asked Alexa to turn on their holiday lights tens of millions of times this holiday season, with the number one request being, “Alexa, turn on the Christmas tree.”

About The Author

Robin Kurzer started her career as a daily newspaper reporter in Milford, Connecticut. She then made her mark on the advertising and marketing world in Chicago at agencies such as Tribal DDB and Razorfish, creating award-winning work for many major brands. For the past seven years, she’s worked as a freelance writer and communications professional across a variety of business sectors.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Robin Kurzer

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Facebook is expanding into Search Ads. What will this mean?

Facebook has decided to test Search Ads in selected industries in the US and Canada. What does this experiment mean for the search advertising industry?

Facebook is always eager to try out new monetization ideas. This time there’s a really interesting one with an attempt to test search ads.

It was back in 2012 when Facebook tried Sponsored Results for the first time, but the experiment didn’t last long.

This time, Facebook is re-introducing Search Ads in its search results and Marketplace, which takes them into direct competition with Google.

More details about the experiment

Facebook has decided to test a small set of advertisers from the automotive, ecommerce and retail industries in the US and Canada.

These advertisers are able to pick the placement of ‘Search Results’ in Ads Manager and they are currently not charged for the specific placement. A business cannot currently run a search ad without running a news feed ad first. Thus, it currently serves as an extension to an existing ad, but it can still offer useful insights to Facebook about the success of this experiment.

Moreover, there is no option yet to target specific keywords or phrases in the beta phase, which could change in the future if search ads roll out to more advertisers.

Image: Techcrunch

The ads are repurposed news feed ads of image or carousel format since videos are not currently supported. Search ads won’t appear on desktop and they will have a clear label of ‘Sponsored’ tag to help users understand why they are seeing the specific result. Users are currently able to opt out from seeing the ads but they are able to hide them temporarily.

Facebook has not shared screenshots yet of how the ads look like.

The idea is to test the search ads to a selected audience before it rolls out to more advertisers globally.

Is Facebook competing with Google?

This is an interesting move from Facebook and we’re expecting more similar experiments to come from the big social network. Google may be dominating the search advertising industry, but Facebook is not shy of its attempt to increase its advertising revenue.

With an advertising revenue that exceeds $33 billion worldwide in 2018, Facebook is looking for new ideas of monetization. As its user base grows, there are more searches taking place every day. Although not all searches are commercial, there is still an opportunity to capitalize its popularity.

Source: Statista

Instagram ad revenue seems to be on the rise and Stories are quickly turning into an engaging type of content. Search ads can now open a new path for revenue growth that will bring Facebook in direct competition with Google.

Should Google worry then?

There is no indication yet that Google should be threatened. It’s not clear yet if this experiment will quickly roll out to all countries and advertisers. However, it gives us an indication of Facebook’s next plans and they cannot be ignored.

Going beyond Google, it can be an interesting disruption in the search advertising industry. More advertisers could be willing to try out Facebook’s beta phase to reach an audience that goes beyond Google and Bing. Facebook has already established a powerful position in social advertising so it shouldn’t be really hard to expand its services in new territories.

After all, showing search ads in the Marketplace can enhance the ecommerce marketing tactics in the platform, right before the decision process.

Keeping both users and advertisers happy

Facebook users have already adjusted to seeing ads in the news feed, which means that there may not be a hard time adjusting to another placement.

It’s just on Facebook to make sure that there is a balance between user engagement and revenue growth. It’s critical to keep the ads in context with the searches to avoid having bigger problems with the trust among users.

2019 should be an intriguing year in the clash of the tech titans so we can’t wait to see how this experiment will turn out.

Related reading

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Tereza Litsa

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