Saturday 29 April 2017

6 Things You Must Do Before You Ever Accept Guest Posts by @seocompanymiami

Guest posting can be an incredibly valuable marketing tactic. For most, guest posting is all about publishing your content on other websites. However, there is also a big opportunity when you allow others to guest post on your website.

Accepting guest posts is a great way to grow your blog without having to do a ton of work. Guest posters will share their content when it’s published and will subsequently promote your blog. Free marketing! That free marketing can lead to more social media shares and, hopefully, links to your site.

But accepting guest posts isn’t easy in the beginning. You need to prepare.

Here are six things you must do before you ever accept guest posts.

1. Figure Out Your Goals

Publishing guest posts on your blog is almost guaranteed to bring in new visitors to your website. So what are your goals for these extra visitors?

  • Do you want them to subscribe to your email list?
  • Is your ultimate goal to increase your conversions or your click-through rate?
  • Do you want more social media followers?

Whatever your endgame might be, it’s important to put some thought into it before you allow people to start guest posting. You can then prepare your website to best utilize the extra traffic to meet your specific goals. A big mistake companies make is running toward this strategy hoping to reap all the benefits, and oftentimes their website is unprepared and they end up actually missing opportunities.

If you want people to sign up for your email list, include a contact form and maybe even a sign-up incentive on the first page of your site so no one will miss it. If you want to increase conversions, consider running a sale or promotion around the same time you publish your first guest post. Set a goal (or a few), prepare your site, then let your guests do the marketing for you.

2. Create Guest Posting Guidelines

Once you open your blog to guest posts you’re bound to get a lot of inquiries about your expectations for posts. You can save yourself some time and easily address these questions by posting a guidelines page (check out SEJ’s rules for guest contributors page as one example). This will also let visitors know that you’re open to guest posts and hopefully encourage them to contact you.

Consider including information about how long you want posts to be, some possible topics you’re interested in, your preferred style of writing, and any incentives you might be willing to offer.

SEJ writers program

For instance, SEJ’s Writer’s Program page lists a few nice perks to attract writers:

  • Share your expertise with a whopping 1 million+ monthly viewers, over half of whom are internet marketers.
  • Earn up to $75 in Amazon gift cards each month for top performing articles.
  • First dibs on free conference press passes in exchange for covering it on SEJ.
  • Access to exclusive SEJ programs and events including webinars, SEJ Summit, podcasts, and more.
  • Access to an exclusive SEJ Writer’s Facebook Group where you can network with other SEJ writers.
  • Monthly email from Jenise Henrikson, SEJ’s Executive Editor, with tons of article ideas. (These go fast!)
  • The undying, eternal love of the entire SEJ team. <3

You can also optimize your guidelines page by including keywords like “guest post guidelines” or “write for us.”

3. Highlight Your Stats

Again, no one is going to write for you for free, so make sure you can explain why it’s worth it for them to choose you. You should have statistics readily available like how many monthly visits your site attracts, audience demographics, or how many people are signed up for your newsletter or email list.

They might want to know how many Twitter followers you have, or what your following looks like on LinkedIn or Facebook. While they have access to some of this information without your help, it will look good if you can immediately answer their questions with some hard stats.

If not all of your numbers are great (because whose are?), try to just focus on the best statistics — something that’s easier to do if you have control of the conversation.

4. Create a Plan for Promoting Guest Posts

Another thing that guest posters might be wondering about is how you plan on advertising their post after they’re done writing it. It’s just as important for your success to have a plan in mind as it is for theirs.

If social media is a big part of your marketing plan, then emphasize that. Share how often you usually tweet new posts, or how many shares you get when you post content on Facebook or LinkedIn. If you generally share your posts through a newsletter or email list then explain that to your guests.

You should promote guest posts exactly the same way you promote your own content; this is definitely not a time to slack off in that area. Remember, the more you promote the post, the more others will be motivated to do the same, and this will result in increased traffic for your website.

Sergio Aicardi bio

In addition, have an idea of where you’ll put their author bio. Guest posters should submit a nice photo and specific (but not too detailed) author bio, and they’ll want this information displayed prominently somewhere on your website. Knowing where you’ll put it ahead of time will send the message that you value their work and are proud to promote it.

5. Make Sure the Content on Your Home Page Is the Best You Have to Offer

This has more to do with you than with your guests, but it’s important nonetheless. Think about what message you want to send to all these new visitors.

What’s the first thing visitors going to see when they arrive on your page? Is it representative of your brand and your company? If not, it’s time for a revision.

Think specifically in terms of content — if a visitor reads one post and ends up on your site, they might be motivated to read more. You want to make sure the articles they see first are some of your best work, and it doesn’t hurt to feature a few with engaging headlines (as long as the content inside the article is valuable, which it always should be).

6. Give Your Social Media Presence a Boost

There’s nothing wrong with using the increased traffic generated from guest posting to give your social media presence a little “pick-me-up.” In fact, it’s encouraged!

You can do this by making sure your Facebook, Twitter, and any other social media sites you use have buttons visible on your website so people can easily access these websites.

Consider including your Twitter handle or LinkedIn web address in your contact form, which should also be displayed somewhere prominently on your site.

Conclusion

There are many benefits to allowing guest posts on your website:

  • You have the chance to highlight a different voice or opinion on a topic.
  • It’s free content for your blog.
  • You’ll receive increased social media exposure.
  • You’ll have free time to complete other tasks that would normally be neglected when you’re writing.

Just make sure you’re prepared to accept guest posts. Remember, there are plenty of other great blogs looking to attract guest writers. Following these six tips will help make sure your blog looks professional and stands out as one of the best in your industry.

Image Credits

Feature Image Credit: DepositPhotos

All screenshots taken by author March, 2017

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Author: Sergio Aicardi

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Friday 28 April 2017

Marketing Day: Facebook rights manager, pixel upgrades & earnings reports

marketing-day-header-v2-mday
Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the web.

From Marketing Land:

Online Marketing News From Around The Web:

Affiliate Marketing

Analytics

Blogs & Blogging

Business Issues

Display & Contextual Advertising

Domaining

Other Items

Social Media

Video


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Author: Barry Schwartz

For more SEO, PPC & online marketing news visit https://news.scott.services

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SearchCap: Google job search, metrics on search update & cheese doodle

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEO

SEM / Paid Search

Search Marketing

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Author: Barry Schwartz

For more SEO, PPC & online marketing news visit https://news.scott.services

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Daily Search Forum Recap: April 28, 2017

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Search Engine Roundtable Stories:

Other Great Search Forum Threads:

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Author: barry@rustybrick.com (Barry Schwartz)

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Search Ad Revenue Up 19%, Now 48% of All Digital Ad Revenue [REPORT] by @MattGSouthern

According to a report from iab, total revenue from search ads has hit a new high which can be attributed in large part to the success of mobile ads. As a result of an unprecedented level of spending on mobile search ads, the search ad format accounted for $35.0 billion in revenue in 2016 — up from $29.5 billion in 2015.

Broken down into desktop and mobile:

  • Desktop Search accounted for $17.8 billion in 2016 revenues, down 13% from the $20.5 billion 2015.
  • Mobile revenues increased 77% from $20.7 billion in 2015 to $36.6 billion in 2016.

Mobile ad formats are doing so well this year they are selling a combined 51% of digital ads compared to desktop digital ads. This has led to an unsurpassed $72.5 billion in total digital ad spending.

The rising tide raises all ships, as the saying goes. More mobile ads being sold means more digital ad types are being sold in general. As advertisers shift their spend to mobile it’s clear they still see search as an integral component of their mobile marketing campaign.

As users change their searching habits, with more searches now being conducted on mobile than desktop, it makes sense for advertisers to shift their spending to mobile. They’re naturally going to want to invest their advertising dollars where their advertising will be seen.

For more information about digital ad spending in 2016 you can view the report in its entirety.

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Author: Matt Southern

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Report: Google Assistant beats rivals for questions answered and accuracy

In January, Stone Temple Consulting released a virtual assistant consumer survey showing the majority of respondents wanted the assistants to provide “answers” rather than conventional search results. Today, the firm published a follow-up study that measured the relative accuracy of the four major assistants.

It compared results of “5,000 different questions about everyday factual knowledge” on Google Home, Alexa, Siri and Cortana, using traditional Google search results as a baseline for accuracy. The following table shows the study’s top-line results.

As one might have anticipated, the Google Assistant answered more questions and was correct more often than its rivals. Cortana came in second, followed by Siri and Alexa. Of the questions it could answer, Amazon’s Alexa was the second most accurate assistant. Siri had the highest percentage of wrong answers of the four competitors. (Apple is reportedly “finalizing” its Amazon Echo competitor.)

[Read the full article on Search Engine Land.]


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Author: Greg Sterling

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How to Create the Ultimate Marketing Plan

Four out of five B2B buyers start their journey with a web search. Nearly three quarters of the buying process is complete by the time a prospect is ready to engage with your sales team. With customers now in control, how do you create an effective marketing plan that resonates with target audiences?

Compelling content, martech solutions that support your strategies, reporting plans that establish and track funnel metrics and KPIs – are all critical to marketing success. But it’s more important than ever to understand how customers make purchase decisions before you can put the right plan in action.

Join our B2B marketing experts as they explain how you can develop a great marketing plan that builds your brand, drives demand, and improves the customer experience.

Register today for “How to Create the Ultimate Marketing Plan” produced by Digital Marketing Depot and sponsored by Act-On Software.


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Author: Digital Marketing Depot

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Is Google testing its own jobs search engine?

Google seems to be testing a new search feature. This one is designed to help searchers find new job openings. John Doherty spotted this test for queries on Google that include [jobs online], [data entry jobs online], [newbury street jobs] and so on. Google shows job listings and takes you into what appears to be their very own job search portal to drill down deeper.

Here are some screen shots of the job search results in the core web results:

After you click on “more jobs,” it takes you into this jobs-specific search results interface that gives you additional filters for job categories, titles, dates, types, state, city, company type and employer. The interface looks a little bit like the local results interface, with the listings down the left-hand side and results in the middle.

This story is developing, and we will update it as we have more information from Google. As we wrote earlier today, Google performed 9,800 live traffic experiments last year; this is just one of the many new ones.

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Author: Barry Schwartz

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Someone reposted your Page’s Facebook video? You can now take some of their ad $

Publishers, Page owners and video creators can now make some money when their copyrighted videos are reposted by other Facebook users.

That’s one of several new options for video creators/owners that Facebook outlined this week. Users of the Rights Manager tool are getting an expanded set of choices for handling copyright violations. Facebook now offers four actions, including the opportunity to dip into the pockets of the offending user and claim some of the ad revenue generated by the offending video:

Claim ad earnings: Allows rights owners to claim a share of the money generated if an Ad Break runs in a piece of content that matches the rights owner’s reference file. We’re still early days with testing Ad Break, but this option may be something rights owners want to use in the future.

In addition to that, video owners have three other options: block the offending video from being visible on Facebook; keep it viewable but monitor the video metrics and choose a different response later; or set it aside for later review.

Facebook has been under fire since the summer of 2015, when a popular YouTube creator accused Facebook of not doing enough to stop “freebooting” — e.g., taking copyrighted video and uploading it without the creator’s permission. It’s a problem that YouTube has been dealing with for years, and an important issue for Facebook to address given its desire to compete with YouTube as a video hub. In response to those accusations, Facebook launched Rights Manager a year ago to help video owners manage and protect their video content.

Facebook says the new options have begun to roll out already and will be available to all Pages using Rights Manager in the coming weeks.


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Author: Matt McGee

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6 key paid search trends from Merkle’s Q1 2017 report

Merkle’s Digital Marketing Report for Q1 points to strong growth from Google and the continued strength of PLAs (Google Product Listing Ads). Expanded text ads have yet to yield promises of CTR gold. Bing and Yahoo’s lack of mobile market share is hampering growth. Here’s a look at some of the key trends from the report. (Keep in mind the data reflects spending from Merkle’s own client base, which skews large retailer.)

AdWords Q1 year-over-year growth outpaced that of Q4

Spending on Google AdWords increased 21 percent year over year in Q1 2017, up from 19 percent in Q4 2016. Click volume increased 20 percent over the previous year. CPCs ticked up 1 percent.

Merkle credits the addition of a fourth mobile text ad, PLAs in image search, Google Maps ads and the return of separate device bids as key contributors to growth over the past year.

Tablet bids fall, mobile bids improve relative to desktop

Tablet bids have steadily declined relative to desktop since Google enabled advertisers to bid separately on the two devices last summer. Merkle says decoupling tablets from desktop helped drive growth, with advertisers able to adjust bids separately for higher-value desktop clicks.

Google AdWords phone and desktop spend increased 51 percent and 12 percent, respectively, while tablet spend fell 23 percent.

Phone CPCs continued to gain ground on desktop in Q1. For non-brand queries, phone CPCs were 43 percent lower than desktop CPCs in Q1, compared to being 51 percent lower in Q4. Tablet CPCs were 25 percent lower than desktop in Q1, down from near-parity in early 2016, when the devices were combined in bidding.

Source: Merkle

PLAs keep growing faster than text ads

With 52 percent click share, PLAs accounted for more than half of retail search ad clicks in Q1, up from 48 percent in Q4. For non-brand queries, PLAs drove a whopping 75 percent of all clicks for retailers.

Spending on Google Shopping rose by 32 percent year over year in Q1, compared to 12 percent for text ads. Growing impression volume on mobile is helping to increase PLA click share, and growth was largely driven by non-brand queries.

Source: Merkle

Search partners, which includes Google image search, accounted for 11 percent of PLA clicks for the quarter, similar to Q4’s share.

Local Inventory Ads gaining traction

In Q1, Local Inventory Ads (LIA) accounted for 19 percent of all Google Shopping clicks on phones. CTRs on LIAs are 19 percent higher than PLAs on phone and desktop. Not surprisingly, online conversion rates for LIAs, which are designed to direct store traffic, are lower than PLAs.

CTR boost for expanded text ads (ETAs) remains elusive

Merkle has consistently reported seeing mixed results since ETAs first came on the scene last year. The Q1 results for ETAs show a CTR lift compared to standard text ads only on desktop ads shown at the bottom of the page.

After accounting for device, keyword type, and ad location, there is still no clear evidence that Expanded Text Ads are producing consistently higher click-through rates than the legacy Google text ad format.

Source: Merkle; high-traffic ad groups with both formats active in Q1

Overall, text ad spending on Google increased by 12 percent. However, non-brand text ad spending rose 16 percent year over year. Merkle says the fourth mobile ad unit and the addition of ads in Google Maps has done more to buoy text ad growth than format changes.

Bing & Yahoo mobile troubles

Across Bing Ads and Yahoo Gemini, spend fell by 14 percent compared to the previous year, marking the fifth consecutive quarter of spend declines.

With Google as the default search option on Android and iOS devices, mobile weakness continues to be a considerable handicap for Bing and Yahoo. Google accounted for 97 percent of mobile phone traffic in Q1. Bing and Yahoo clicks made up 19 percent of desktop clicks for the quarter.

There is much more detail in the report, including on organic, social and Amazon. It’s available for download here.

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Author: Ginny Marvin

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How well do you know Search Engine Watch? The SEW Friday quiz

Following the success of our previous Easter trivia quiz, we decided to mix it up again this Friday with another quiz – this time testing how well you’ve been paying attention to the content we’ve been publishing on Search Engine Watch this week.

All of our questions (bar one, for fun!) are drawn from the past week’s worth of content, including last week’s search news roundup. So brush up and give it your best shot!

Rebecca Sentance is the Deputy Editor at ClickZ and Search Engine Watch.

Want to stay on top of the latest search trends?

Get top insights and news from our search experts.

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Author: Rebecca Sentance

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How to secure buy-in for your content marketing program expansion

While you understand the importance of content marketing and the potential it has to drive business, do those above you? If you’re struggling to secure buy-in from your management or executive team to expand your content marketing program, here are a few tips that can help.

Understand their position

Most executives are responsible for a budget and, in turn, proving ROI on the expenditures they approve. To secure buy-in for your content marketing program expansion, you need to make it easy for them to see the return they’re getting.

If you want to expand what you’re doing today and need extra help, new tools or a bigger budget, you must make the case but explain it in terms that matter to the executive team. Can you tie your efforts to the bottom line somehow? That’s probably what matters most to them.

Many higher-ups aren’t as familiar with the day-to-day work involved in running a successful content marketing program. They don’t have the time to be in the weeds with the details. They are responsible for multiple business areas, and you need to make a case for content expansion.

If your program is working well, can you show them with data? Program ROI is often what’s used to determine the success or failure of an initiative.

Set yourself up for success

Since you know you need to prove ROI, make sure everything you do is easily trackable. Create your strategy and tactical plan. Establish baseline program metrics. What are your goals for this program? Outline them. Make it easy to follow.

If you don’t have ROI metrics from what you’ve done to date, it’s OK. It’s time to set yourself up for next year so you can focus on the work this year and go for the expansion in the future.

Establish goals

If your goal is to drive brand awareness, then be sure you have baseline metrics that will support this goal. You may want to use vanity metrics like social media likes and shares — or if you have access to share of voice software — that can help prove awareness.

Your overall website traffic should increase with an increased brand awareness, too. Create a baseline report with your year-over-year traffic and SEO percentage of traffic (SEO traffic/total site traffic) and establish your trend lines.

You need to know what your traffic grew YoY last year to this year so you understand what your normal expected growth rate is. To prove your effectiveness, your traffic for the next year should grow at a larger percentage increase year over year.

If you’re trying to prove content can drive revenue, then you need to make sure your analytics program is set up right. If you’re hoping to expand your blogging program next year, then you need to show how much revenue your blog drives.

In Google Analytics, you can do this by viewing the traffic your blog refers to the website (if it’s set up this way). You can determine how many visitors you’ve driven, what they purchased, and how many were new visitors. When you can show that your blog drove X number of new visitors, X number of orders, X number of dollars in revenue, it’s easier to ask for more budget next year.

If your analytics account is set up with goals and e-commerce information, you can tie revenue back to the specific blog post. You can prove how much you make off each post that’s written.

If your goal is to increase keyword rank and use content to support your SEO efforts, take a baseline keyword rank report before you begin your efforts. Establish your keyword strategy and targeted keyword list. Track your keyword rank for those words over the course of the year.

As you add more content, and if it’s good, targeted and linkable, you should see your keyword rank start to increase. You can also track your domain authority and backlink profile to show the increase in the number of links you’re earning and the DA growth.

Additional metrics

Maybe you work for an organization with a sales team, rather than an e-commerce website. You can track the number of leads that content generated.

If you can get information from the sales team on the number of leads they’ve connected with or those that have converted, you can prove your ROI that way. If there’s an established value for each prospect at X place in the funnel, you can determine the potential ROI if the actual isn’t available yet.

Analyze your social media feeds for customer sentiment. Rather than just focusing on the number of likes or shares, focus on the comments and determine how many are positive vs. negative. What’s the average sentiment? Are customers happy with the brand? Are their concerns addressed in a timely manner? Has customer sentiment changed over time?

Ask for the expansion

Once you’ve laid the groundwork, established your baseline metrics and worked on the content marketing program for a while, compile your results and schedule time to present to the team. Be prepared, share your data, prove the ROI and provide a forecast for next year’s ROI based on the investment you’re asking for. What can they expect to receive next year if they approve the requested program expansion?

Keep it straightforward, and focus on the ROI this year and what you expect to drive next year with a bigger program. Good luck!


Some opinions expressed in this article may be those of a guest author and not necessarily Marketing Land. Staff authors are listed here.


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Author: Rachel Lindteigen

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Google launched more than 1,600 new changes in search last year

Google revamped its How Search Works site, the site they launched in 2013 to describe the efforts Google makes in search. Google added some new metrics around the various Google search launches they made last year, how many tests they tried out and the various numbers around their diverse set of search experiments.

Google mentioned the update to this site when they also announced Project Owl earlier this week.

The site shares that Google launched 1,653 new search changes last year, based on 9,800 live traffic experiments, 18,015 side-by-side experiments and 130,336 search quality tests.

As you can see, only a small percentage of what Google tries actually goes live, but to launch over 1,600 new changes in search in a single year is massive. In fact, we don’t know exactly how many of the 1,600 changes are user interface changes versus new feature changes versus algorithmic or ranking changes. I doubt Google would share those details.

What we do know is that only one percent of searchers were part of the 9,800 live traffic experiments and that while we likely covered many of them, I am sure we missed the majority of those experiments.

Here is an animated GIF of the page that documents these numbers:


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Author: Barry Schwartz

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Are you grateful for digital? Part 2: Q&A

Digital Marketing IndustryIn my most recent column, I challenged you to ask if you were grateful for digital. I argued that while marketers claim to be customer-centric, our campaigns rely more on our need to meet sales goals than any objective of the customers.

Well, it got me thinking, do others have similar feelings? Are they grateful for digital? I asked Lynn Wunderman, Director at Pebble Post (my employer), how she feels. Wunderman is a seasoned marketing professional with over 30 years’ experience in direct marketing, database marketing, communications, consulting and general management. Turns out, she has some strong opinions herself, and she shared her insights below:

Q: Are you grateful for digital?

From a data perspective, I find it’s a mixed blessing, and as you touched on in your column, many of my colleagues feel the same way. I am grateful, because all the data we have access to today gives us the potential to make digital marketing really timely and relevant. However, I’m not grateful because there’s just so much data, and it can be difficult to access for supporting meaningful analysis.

We’re literally drowning in data, but starved for knowledge, to paraphrase John Naisbitt. All this data is both a blessing and a curse because making it actionable is such a tremendous challenge.

Q: Customer-centric? Or transaction-centric?

As marketers, we want to be customer-centric — it’s always been our goal. The problem is we’re simply too transactional. We’re often not looking at the bigger picture.

To give you an example, a marketer may use GPS data to determine that a person is near a quick-serve restaurant. Based on that data, the consumer is served an ad featuring an offer for that QSR. Sounds like a smart strategy, right? It is on the surface, but the marketer may have no idea what the potential value of that consumer is. They may be a high-value customer, or they could simply be someone who only visits when they have a deal for a cheap meal — and, in reality, is highly unlikely to ever set foot in that restaurant again without a bribe.

So, that’s not really customer-centric. It’s convenient, I suppose — and opportunistic — but proxies will only get you so far in building a long-term, profitable customer relationship.

The roadblock along our route to customer-centricity is that our approach is not holistic. As marketers, we’re simply not structuring the data in a way that allows us to see the patterns — patterns that could give us the insights we need to market more successfully.

Many veterans of our trade will find this oversight frustrating because in traditional direct marketing, we typically created segments based on the value of our customers. RFM data (recency, frequency and monetary value) was used, and looking back, it may seem rudimentary, but it was effective — largely because it normalized and summarized transactional information across all customers, thus allowing predictive patterns to emerge.

Even in the absence of transactional data, we would use proxies (like scanner panel and syndicated data) to understand and predict who our high-value customers were and where they were in their life cycles. We knew who was worth investing in, and we could avoid attrition by understanding the potential long-term impact of trigger events and making offers that were relevant to where they were in their customer life cycle.

Marketers today have all kinds of data at their fingertips, but they don’t often have or use the tools to harmonize it all and organize it this clearly.

Ultimately, we’re just not being sophisticated enough in our approach to data. We’re limiting our perspective to offers that are specific to what’s happening now, rather than looking at the big picture. We’re grabbing for that low-hanging fruit, and it’s critical to return to that full life cycle view, and the customer’s relationship with the merchant or marketer.

Q: Can we find a way out of the black box?

The tools we use are partly to blame. Black-box programmatic tools and DMPs (data management platforms) are great for predicting the next click, but you lose some nuance along the way. Older tools gave us the opportunity to interpret that data and gain a deeper understanding of segments and audiences. Most platforms and algorithms don’t allow for the learning that helps us understand what entices consumers to inch further along the path to purchase — only that they are moving down the path.

Not knowing that “why” can really stymie the creative process because we lose some understanding of who our audience is. To really be specific in our messaging and build real conversations with these people, we need to understand not just who they are in data points, but what distinguishes them from the broader universe. In other words, it’s not what they have in common with other shoppers that’s important; it’s what’s different about them.

That’s what’s predictive and what moves people up in terms of targeting potential. If you have that information, it feeds the creative process.

And that’s another critical point in this data conundrum: Creative now stands in the shadow of data, when really the two need to share the spotlight. Data can’t do all the heavy lifting in marketing, and marketers must recognize that and invite creative back to the table.

We can use all the data in the world to understand exactly who our target customer is and why they’re there, but we need to bring creative into the process so that we can actually engage them. The art of understanding the customer and how to talk to them seems to have vanished, and in a world where attention spans and digital canvases are getting smaller and smaller, that art is more important than ever.

In conclusion

So, given her perspective shared above, Wunderman’s point is this: Data is important, but it’s not everything — certainly not the way we’re currently using it today. She’s calling for marketers to stop focusing on individual transactions and start focusing more on individuals and what it takes to build long-term relationships and brand advocates.

Maybe if we stop focusing purely on the science of data and spend more time on the art behind the interpretation of data and how it fuels the creative process, we can all start feeling a little bit more grateful for data, and ultimately digital, too.


Some opinions expressed in this article may be those of a guest author and not necessarily Marketing Land. Staff authors are listed here.


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Author: Lewis Gersh

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Google doodle celebrates Marie Harel, the inventor of Camembert cheese

Today’s special Google doodle honors the inventor of the Camembert cheese. Marie Harel was born 256 years ago today in Crouttes, France. She invented the Camembert cheese back in 1791, at the age of 30.

The Google doodle shows the steps it takes to make Camembert cheese in nine different Google logo slides. Google said that the “Doodle celebrates Harel’s 256th birthday with a slideshow that illustrates how Camembert is made, step by step.” “It’s drawn in a charming, nostalgic style reminiscent of early 20th-century French poster artists, such as Hervé Morvan and Raymond Savignac,” they added.

Her work earned her a statue in Vimoutiers in France.

Marie Harel lived to the age of 83 and died on November 9, 1844.

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Author: Barry Schwartz

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The future of local discovery

We’ve entered an exciting time for local marketing. Big Data, digital assistants, augmented reality and beacons will fundamentally change the way users discover locations. As Bob Dylan so aptly pointed out, “The times they are a-changin’.”

As such, local marketers and advertisers need to start thinking about how they’re going to change along with the times. Here’s what you need to know about the future of local discovery.

Big Data: ‘Who’ informs ‘where’

Proximity is the primary ranking factor in local searches. That’s not likely to change. After all, what’s nearby is the fundamental aspect of local discovery.

What is changing, however, is the filter that sorts out, ranks and presents those nearby locations. What filter, you ask?

It’s you.

Going forward, local discovery will function as proximity filtered by your individual preferences. The person searching will inform what locations are shown.

In truth, this is nothing new. Google, Bing, Safari and Yahoo have been personalizing search results for some time through tracking your browsing history. What is new is the sophistication of artificial intelligence and Big Data analytics.

With the burgeoning Internet of Things, the amount of customer and behavioral data is growing by the day. Even if Congress hadn’t cleared the way for internet services providers (ISPs) to sell your data, what marketers and advertisers know about customers was only going to increase thanks to the growing data fiefdoms of Google, Facebook, Apple, Amazon and Microsoft.

For good or ill, the ability to use that information to target the right customer with the right message at the right time is maturing. In fact, even back in 2012 ,Target had the capability to use data mining to predict the pregnancy of a teenager before her father could deduce the news himself. Big Data has come a long way since then.

In the case of local discovery, Big Data will help search engines personalize local results based on a user’s preference. The more the search engines know about you, the more relevant search results and maps will be.

For example, a search for nearby restaurants might include ranking factors such as your favorite dishes, food allergies, price point, time of day and how long it was since your last visit. Meanwhile, a search for a nearby product such as shoes might be filtered by your favorite brand, shoe color, size and any ongoing sales.

However, knowing your customer and targeting your customer are two different things. There needs to be a means of surfacing local information in a unified way, and that need will undoubtedly be addressed by digital assistants.

Digital assistants and voice search

Digital assistants will serve as the connection between customer profiles and the preferred locations and products around them.

Digital assistants will be everywhere. On your phone, in your car, your house, your office — everywhere and inside everything connected to the internet.

The ultimate goal of Google Assistant, Amazon Alexa, Microsoft’s Cortana and Apple’s Siri is to become that universal connection between the physical and digital worlds.

In the context of local discovery, think of a digital assistant as your very own personal Rick Steves, providing you with everything you’d ever care to know about a location — and then some.

This omnipresent assistant, part tour guide, part planner, part shopping liaison, will provide users with the most relevant and personalized local recommendations for anything you can imagine.

And thanks to voice search, digital assistants are always listening.

Google Home and Amazon Alexa operate in this mode by default, and Apple’s latest iPhone update is pushing users to set up voice activation for Siri.

In addition to enabling ambient listening, voice activation establishes voice biometrics, which will allow digital assistants to become device-agnostic.

Whether it’s smart cars, smart homes or smart offices, the ability to distinguish between users is critical to translating your personal preferences regardless of location or device. This will provide a consistent user experience without a disruption to conversational context.

In fact, Google Home recently made progress on this front by being able to recognize up to six different voices from one device. It’s not hard to extrapolate this trend to the point that digital assistants will be able to recognize who you are regardless of where or what device you’re using.

Soon you’ll be able to make dinner reservations by talking to the digital assistant embedded in your hotel room, order an Uber from the digital assistant on your phone as you walk to the lobby and check your flight from the digital assistant inside your autonomous Uber — all without breaking the conversational context with your digital assistant.

Augmented reality

With the rise of voice search, it’s also necessary to replace the traditional screen on your phone and monitor. A picture is worth a thousand words, so it’s unlikely that even a sweet-talking digital assistant will replace our need to visualize what’s in front of us.

As I outlined in a previous article, the solution to traditional screens is to replace them with augmented reality — your smartphone transforming into smart glasses. Based on Facebook’s recent plans for augmented reality, this indeed seems to be the direction we’re heading.

In my mind, augmented reality is likely to be one of the more exciting and less privacy-invasive developments of local discovery. You’ll be able to scout out a local restaurant, visualize the precise location of a product on a shelf or interact with custom location-based content triggered with beacons. Which brings me to the final trend you should be keeping an eye on.

Beacons

Proximity targeting will flourish with the rise of augmented reality and digital assistants.

Beacons are perfect for surfacing content in a user’s immediate proximity. The challenge right now is alerting users to beacons. However, if everyone has a digital assistant embedded in their augmented reality glasses, it will be easy for users to discover beacon content and have that content personalized based on personal preferences.

Whether it’s triggering a coupon for a customer’s most likely purchase as he walks by a store entrance or promoting a fast food restaurant as a vehicle exits the interstate off-ramp, the potential for beacons is tremendous.

Start preparing now

Many of these developments might seem too far out in the future. However, technology is evolving at an exponential rate. The time to start preparing and laying the groundwork for these marketing developments is now.

Some opinions expressed in this article may be those of a guest author and not necessarily Search Engine Land. Staff authors are listed here.

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Author: Brian Smith

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Search Buzz Video Recap: Google Owl & Updates, AMP Bugs & How Search Works

This week in search, Google documented their fake news efforts code named Project Owl. We covered a potential Google algorithm update, but it is unclear if there really was a big update. Google told publishers to noindex content from the AP, Reuters and other feed sources. Google released their new how search works site and with that shared some numbers of their search tests and launches. Google said they have no plans to boost the HTTPS ranking signal. Google said links from high traffic pages aren’t any more valuable. Google’s request indexing doesn’t replace sitemap files. GoogleBot doesn’t understand audio in podcasts. Google said they can check out SEO agencies that are scamming. Google seems to have AMP bugs in the search results, they also had an analytics issue with AMP. Google said patents and research papers are good but they don’t mean they use it in their ranking algorithms. Google updated the how search works site. Google added more review filters to the local pack. Google is testing carousels in the hotel booking feature and they are also testing call to actions there. That was this past week in search at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:

For the original iTunes version, click here.

Search Topics of Discussion:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!

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Author: barry@rustybrick.com (Barry Schwartz)

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Amazon beats expectations in Q1 2017 with 23% jump in revenue

Amazon crushed expectations with its Q1 2017 earnings report Thursday.

The company reported net sales revenue of $35.7 billion, a 23 percent spike from Q1 2016’s revenue of $29.1 billion. That’s just slightly above what analysts expected. The bigger surprise was earnings per share (EPS) of $1.48, way above the $1.13 that analysts had predicted. Amazon’s EPS a year ago were $1.07.

In Amazon’s earnings announcement, CEO Jeff Bezos specifically called out the success of his company’s recent investments in the Indian e-commerce market:

“Our India team is moving fast and delivering for customers and sellers. The team has increased Prime selection by 75% since launching the program nine months ago, increased fulfillment capacity for sellers by 26% already this year, announced 18 Indian Original TV series, and just last week introduced a Fire TV Stick optimized for Indian customers with integrated voice search in English and Hindi,” said Jeff Bezos, Amazon founder and CEO. “We’re grateful that customers are responding — Amazon.in is the most visited and the fastest growing marketplace in India. It’s still Day 1 for e-commerce in India, and I assure you that we’ll keep investing in technology and infrastructure while working hard to invent on behalf of our customers and small and medium businesses in India.”

The company’s stock, which closed Thursday at $918 per share, was trading up an additional 3 to 4 percent after hours and hovering around $950 per share.


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Author: Matt McGee

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