Monday, 30 April 2018

Twitter to launch 8 new pilot series supported by branded in-stream video sponsorships

Twitter is going all in on video at NewFronts this year, announcing more than 30 video content deals with a number of media organizations, including NBCUniversal, Ellen Digital Studios, ESPN, Viacom, MLB, and multiple gaming companies.

The social media platform is also developing eight new pilot series via Niche, Twitter’s creator network, and pairing them with brands that will run in-stream video sponsorships during the shows.

“These comprehensive video content offerings will consist of scripted original series that are innovative, high quality, and brand-safe,” says Twitter.

The eight pilots are listed as follows:

  • Born and Bred with Josh Peck
  • Wolf It Down with Tyler Florence
  • Voodoo Dating with Matt Cutshall
  • City Tours with Sara Hopkins
  • Bar Stars with Aaron Chewning
  • Paint Away with Miel Bredouw
  • Style Series with Brittany Sky
  • SWIFF with Wes “Wuz Good” Armstrong

In addition to the new content opportunities being offered up, Twitter is also launching Live Brand Studios — a service designed to help brands make the most of their live video content.

“Twitter’s full-service team will work with brands to determine the best content to showcase, develop a media plan that targets the right audience, provide dedicated technical support, tools to share show clips, real-time analytics, and more,” says Twitter in the announcement covering its NewFronts event. No details were given around how Twitter plans to work with brands, or the costs involved.

The Walt Disney Company also released a statement prior to Twitter’s NewFronts presentation, confirming its deal with the social platform to produce live content and advertising opportunities around Disney’s ESPN programming.

“Participants from across the company will have the opportunity to create experiences unique to Twitter that will extend their brands in meaningful ways,” says Justin Connolly, an executive VP for Disney and ESPN Media Networks, “This includes compelling live content across our entire portfolio that can reach and appeal to all types of audiences at scale on their platform.”

According to Disney, the two companies will announce live shows currently in development during NewFronts.

Twitter says video views on the platform have nearly doubled during the past year. Last week, the company reported more than half of its Q1 2018 ad revenue came from video, and that video ads were its fastest growing ad format during the quarter.


About The Author

Amy Gesenhues is Third Door Media’s General Assignment Reporter, covering the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs.com, SoftwareCEO.com, and Sales and Marketing Management Magazine. Read more of Amy’s articles.

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Native isn’t display. Stop treating it like it is.

With consumers installing ad blockers and now browser companies following suit, not to mention ad fraud, domain spoofing, lack of viewability and disastrously poor brand-safety measures as a further body of evidence, let’s be honest with ourselves. Mistakes were made in the first decade of the programmatic revolution.

Don’t get me wrong — I’m an optimist. Learning from our previous mistakes is the key to future success, as long as they are not repeated. With over 10 years of programmatic experience under our belts for display and pre-roll video, what have we learned that we can apply to programmatic native? After all, it represented 84 percent of the total that eMarketer expected would be spent on native display last year, and the overall total is predicted to grow to $28 billion in 2018.

Despite its growth, marketers often overlook the operative word of native programmatic: Native. In the case of targeting, marketers are guilty of applying the same “reach-at-all-costs” strategy to their native programmatic buys as their traditional display campaigns. The result is that their brand message is placed without regard to the context of the page or even the site on which it is seen.

This needs to change.

Beware the blurred lines

Some of the confusion and lack of nuance is certainly understandable. The native programmatic space — in fact, the native space overall — has always struggled with definitions.

We’ve officially blurred the lines to the point that, on the programmatic front, most advertisers have given up on treating programmatic display and native programmatic as distinct entities. And here’s the problem with that: When it comes to native, context matters a whole lot more than it does in traditional display.

Consider this scenario: A brand sells designer stilettos, and thus is seeking to reach a female audience of high-end fashion lovers. Certain members of their target audience might also happen to love sports and frequent ESPN.com. As a premium publisher, ESPN.com is just fine as far as quality standards are concerned, so the publication makes the cut on the site list developed to preserve brand safety.

Under the traditional display regime, driven by audience targeting, there’s absolutely nothing wrong with serving a high-end fashion lover a traditional display ad for stilettos on ESPN.com. When she sees the banner over in the right rail, she gets it. That’s her ad, tailored according to preferences demonstrated elsewhere. But it’s separated from the feed.

However, that’s not her reaction when, instead, she encounters a content-driven placement promoting “5 Fashion Tips for This Spring” sandwiched between the Giants’ box score and last night’s Warriors highlights. That’s a bad user experience — one that causes her to stop and wonder, “Wait, why am I seeing this here? I’m on a sports site.” Stilettos are incongruous with the user experience.That’s bad for both ESPN and the fashion brand.

The context conundrum: Safety vs. scale

At present, programmatic advertising across the board is in the middle of a much-needed cleanup effort. In its initial boom, when there was a perception of infinite supply, we all saw the growing pains hit the industry headlines: bots, ad fraud, domain spoofing, lack of viewability, disastrously brand-unsafe placements. This is what happens when growth in new platforms and technologies goes unchecked.

We as an industry stepped back. We refocused. We doubled down on our audience segmentation efforts. We generated and insisted upon approved site lists for campaigns. Mission accomplished, right?

Unfortunately not. In our efforts to protect our ad spends and brand reputations, we forgot about context as it relates to our ever-growing native programmatic investments. Lulled into a false sense of security by our audience segments and site lists, we forgot about that woman who is baffled by the fashion content that’s now been injected into her sports feed.

Getting back to the basics of ad targeting

It’s time to get back to basics. Context matters tremendously in the advertiser-consumer value exchange, and it is absolutely critical when it comes to native. With native, advertisers aren’t just buying an audience. Gone are the days of targeting a specific audience and blasting impressions wherever those users can be found.

With native, advertisers are buying an audience that has shown up to a site for a certain type of content and has opted in for that kind of content alone. This fundamental principle was well understood and applied when humans were deciding which ads should appear where. It shouldn’t be sacrificed at the altar of automation.

Ultimately, however, bringing context back into the native programmatic equation will force advertisers to re-prioritize their efforts. Yes, programmatic — and specifically native programmatic — has grown tremendously. But in this age of audience and brand-safety awareness, that doesn’t mean that all our campaign efforts will scale effortlessly. Once we start layering site lists on top of audience segmentation, and then further restricting according to context, we must recognize the inherent challenges in reach.

Advertisers must abandon the “reach-at-all-costs” mentality that dominated during the first era of programmatic. It’s time to step back and refine our approach, particularly as it relates to distinguishing traditional programmatic from native programmatic.

By no means should we abandon brand safety efforts for the sake of volume. Instead, as we keep our eyes on performance, we need to rebalance and continually test new approaches to audience segmentation, site restrictions and, above all, context.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

Casey Wuestefeld is Vice President of Campaign Operations at Nativo, a native advertising platform.

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Snapchat rebrands Promoted Stories as Story Ads & makes them available via its self-serve ads manager

Snapchat is changing up its Promoted Stories, now calling the ad format Story Ads and making them available programmatically via its self-serve ads manager.

Previously only available to advertisers as a fixed slot near the top of Snapchat’s Discover feed, Story Ads will now include the same targeting options and auction-based pricing as Snap Ads, which have been available in the platform’s self-serve ad tool since last June.

The difference between Snap Ads and Story Ads is that Story Ads are exclusive to the Discover feed, offering advertisers the chance to purchase a Discover tile that includes three to 10 Snaps. Anyone viewing a Story ad can swipe up to see more content from the advertiser, like a product site, video or app install.

With the targeting options available in the ads manager, advertisers will now be able to build a campaign around their Story Ads using Snapchat’s more than 500 predefined audiences.

Snap has been ramping up its advertising offerings these past weeks, leading up to tomorrow’s Q1 2018 earnings call. Less than a month ago, it rolled out new location-based targeting for advertisers, and earlier this month, it introduced Shoppable Lenses. Last week, news broke that the company was testing six-second unskippable ads to run during its Shows content featured in the Discover section of the app.


About The Author

Amy Gesenhues is Third Door Media’s General Assignment Reporter, covering the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs.com, SoftwareCEO.com, and Sales and Marketing Management Magazine. Read more of Amy’s articles.

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Marketing Day: Digital video ad spend, Forrester report on media tech & YouTube TV ads

Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the web.

From Marketing Land:

Recent Headlines From MarTech Today, Our Sister Site Dedicated To Marketing Technology:

Online Marketing News From Around The Web:


About The Author

Amy Gesenhues is Third Door Media’s General Assignment Reporter, covering the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs.com, SoftwareCEO.com, and Sales and Marketing Management Magazine. Read more of Amy’s articles.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Amy Gesenhues

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Daily Search Forum Recap: April 30, 2018

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Copyright © 1994-2018 RustyBrick ®, Inc. Web Development All Rights Reserved.
This work by Search Engine Roundtable is licensed under a Creative Commons Attribution 3.0 United States License. Creative Commons License

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First look! Here’s what you can expect at SMX Advanced

SMX Advanced is unique in so many ways. It’s the premier experts-only conference programmed by the team at Search Engine Land, the publication of record for search marketers. It attracts the biggest group of the world’s most sophisticated marketers for three days of learning and sharing. And it celebrates search marketers with the largest and most prestigious search marketing awards program in the world.

Won’t you join us June 11-13 in Seattle? Register here.

Need to know more? Buckle up! Here’s my 10,000+ word description of everything SMX Advanced has to offer. Then, register before all of the tickets are sold, as they have every year since SMX Advanced redefined the search marketing conference experience in 2007.

2018: Emerging opportunities and new challenges

Change is constant in search marketing. Opportunities emerge quickly — sometimes quicker than they can be absorbed. New channels. New technologies like machine learning. New ad options and formats. Even veterans struggle to keep pace.

SMX Advanced delivers cutting-edge marketing tips and tactics you’ll put to work immediately to drive more revenue, leads and traffic. It’s your survival guide to the dynamic and tumultuous world of search marketing.

SEO in the age of machine learning

For SEOs, we’ll dive deep into algorithm changes driven by “black box” machine learning techniques, the impact of the mobile-first index and an ever-increasing number of competitive websites appearing each day. Need to demonstrate the value of your efforts to management? We’ll show you how to document your accomplishments and get more resources from your boss or clients.

Sessions focused on organic search include:

  • SEO Ranking Factors In 2018: What’s Important, What’s Not.
  • Mobile-First & AMP For The Advanced SEO.
  • Advanced Technical SEO: Page Speed, Site Migrations, Crawling.
  • Advanced Technical SEO: Schema & Structured Data, JavaScript.
  • Solving Complex SEO Problems When Standard Fixes Don’t Apply.

View the SEO track.

Maximizing ROI with SEM

Keeping up with all of the enhancements Google makes to AdWords is a full-time job. You’ll learn their capabilities and the tactics that will deliver ROI from these new options.

SMX Advanced features SEM tracks running on both days of the show, leading off the first day with the perennial favorite Mad Scientists Of Paid Search session. Other SEM sessions include:

  • Turning Your Data Into Compelling Stories.
  • Machines & Humans: A SWOT Analysis.
  • The Latest & Greatest In Online Ads.
  • Conversion Optimization: Turning Quick Wins Into Winning Streaks.
  • Audience Targeting In A Privacy-Centric World.
  • Storytelling With Social Ads That Sell.

View the SEM track.

Uncle! I’m ready to register.

Your SEO needs a voice

Voice search is now the fastest-growing way users interact with Google, Bing, Apple and Amazon. If you’re not optimizing content to take advantage of these channels, you’re missing out on a lot of valuable traffic. Is getting the most from voice-enabled devices your responsibility? You’ll want to participate in:

  • Optimizing For Voice Search & Virtual Assistants.
  • A Discussion with Cortana and Google Assistant, in Their Own Voices.

Advanced tactics for e-tailers

Calling all e-tailers out there! We get that you face unique SEM challenges. That’s why SMX Advanced features sessions focused on tactics for getting the most from paid search campaigns. Don’t miss:

  • Taking Shopping Campaigns to the Next Level.
  • Amazon: How to Optimize, Compete & Win On The World’s Biggest Marketplace.

Broaden your vertical horizons

We’ll be putting the spotlight on a number of important types of online marketing that don’t fit neatly into an SEO or SEM “bucket” but nonetheless are areas that are crucial for success. Sessions on our Vertical and Spotlight Tracks include:

  • Maximizing The Impact Of Online Video Ads.
  • Local Search: Significant Changes On The Horizon.
  • Deep Dive: Google’s New Search Console.
  • Making Your Analytics Work Harder & Smarter.

Uncle! I’m ready to register.

Keynotes for you… really

We share the love equally between SEO and SEM at SMX Advanced. And the keynotes are no exception.

SEOs have issues they’re just itching to discuss with Google. And the Google Webmaster Outreach team is up for the challenge. Don’t miss this rare opportunity to help shape the future of search at our SEO keynote, led by Search Engine Land Editor-in-Chief Michelle Robbins.

Bing and Google will share the stage for our SEM keynote, hosted by Search Engine Land’s Ginny Marvin. Ginny will be joined by Google Head of Product, Shopping Surojit Chatterjee and Microsoft General Manager, Global Search Ads Business Steve Sirich.

Ask the experts

SMX Advanced wraps up with two perpetual favorites: Ask The SEOs and Ask The SEMs. Both sessions are open-ended forums where you can ask panelists anything — about the conference, about specific tactics or techniques, about industry trends — it’s entirely up to you.

Pre-conference workshops & training

Looking for even more advice in a smaller group setting? Come a day early and enjoy your choice of six in-depth workshops:

You can save big by registering for both the SMX Advanced pre-conference workshops and All Access pass combo.

An SMX hallmark: Quality programming & speakers

All the SMX sessions I’ve described above are what we call “editorial sessions.” Each editorial session is developed by a session coordinator who reviews speaking pitches and reaches out to recognized industry experts to assemble a panel. The session coordinator works with the speakers to create a session where presentations support each other, rather than overlap. In most cases, the session coordinator is also the session moderator.

Formats also vary. Sometimes we have panels with multiple people. Sometimes we have only one or two speakers. Some panels are all Q&A. Some feature formal presentations. We don’t lock ourselves into one particular format because different topics require different approaches. Instead, we focus on creating an exceptional overall experience.

People are invited to speak at these sessions because we feel they have useful information to share with our audience. No one pays to participate on an editorial panel. View the complete agenda.

The Expo Hall, Learn With Google, Excel With Bing, & Solutions Track

Vendors and exhibitors also have stories to tell. We give them the opportunity and you the option to engage with them.

Connect with nearly 40 leading vendors in the Expo Hall for demonstrations of new products and services that will make your company more profitable and you more productive. Swing by during session breaks or spend some focused hours combing through all it has to offer. See all of the companies exhibiting.

Want to go deep on AdWords and Bing Ads? This is your chance! Both brands will present full days of educational sessions focused on their advertising platforms. Step inside for best practices around search, display and analytics, one-on-one support and a chance to meet the teams.

And there’s more: Solutions Track sessions are full-length presentations from participating companies. These sessions compete with high-quality editorial sessions, so the presenting brands make sure that plenty of great information is offered.

At SMX Advanced, Quora will reveal the Secret Weapon To Unlocking Mid-Funnel ROI, and the one and only Bruce Clay will share his team’s tips for Mastering SEO Silos. We’re also looking forward to presentations from Perform Media, Invoca, Brightedge and more. Stay tuned for finalized Solution Track sessions! Get the complete agenda here.

Uncle! I’m ready to register.

Invaluable, organized networking

SMX Advanced brings together the most accomplished search marketers in the world, and we provide plenty of thoughtfully sequenced networking opportunities for you to engage with your peers.

Once you’re registered, request an invitation to our private SMX Facebook Group. This will allow you to connect with other attendees and speakers before, during and after the show.

As always, we kick off the conference Monday, June 11, with the SMX Meet & Greet Reception, sponsored by Bruce Clay, Inc. This informal gathering is held on top of the Bell Harbor Conference Center and offers spectacular views of both downtown Seattle and Elliott Bay. Join us for complimentary drinks and appetizers, plus plenty of engaging conversations with your fellow attendees and speakers.

The SMX Expo Hall Reception takes place on Tuesday, June 12. This event offers another chance to mingle with attendees and check out the best-of-breed marketing solutions from our exhibitors and sponsors.

Each day during lunch, we offer unique “Obsessed with…” networking tables, where attendees enjoy a delicious lunch and topic-driven conversations. Being grouped with people who share a common interest is a great way to break the ice and forge meaningful connections.

Lastly, you won’t want to miss the 4th annual Search Engine Land Awards on Tuesday, June 12, sponsored by Google. Join us from 8:00 p.m. to 11:30 p.m. at Seattle’s famed Museum of Pop Culture for a fabulous evening celebrating the power of search. Enjoy cocktails and hors-d’oeuvres while you honor the finalists and winners in this year’s competition, then dance the night away with the largest gathering of your search marketing community! You won’t want to miss this unique celebration!

All of these options can be found on our SMX Advanced networking page. We keep SMX Advanced intentionally intimate, so you are guaranteed to meet plenty of amazing people!

You’ve read, now register!

I hope you’ve found this preview useful and that you’ll be joining us in Seattle this June! Register by May 12 to take advantage of Early Bird rates. Pay only $1,895 for an All Access pass, a $400 savings compared to on-site rates. We guarantee that your time and investment at SMX will be worth every penny. And remember… SMX Advanced has sold out every year for the past 11 years, so don’t delay!


About The Author

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Chris Sherman

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Forrester’s first report on media tech/services spending shows customer experience and AI are driving budgets

As Scott Brinker’s recently unveiled Marketing Technology Landscape shows, the number of vendors in this space is still booming.

That boom now has some numbers attached to it, in Forrester Research’s first report specifically about marketing technologies and services.

The US Marketing Technology and Services Outlook, 2017 to 2022 [fee required],” which excludes media spend, found that spending in this space will reach more than $122 billion by 2022, about a 20 percent increase over today.

And, indicating that Brinker’s eye-straining landscapes will become even more difficult to read, the report expects more “newcomers, fragmentation, and category blurring” as channels and budgets increase.

[Read the full article on MarTech Today.]


About The Author

Barry Levine covers marketing technology for Third Door Media. Previously, he covered this space as a Senior Writer for VentureBeat, and he has written about these and other tech subjects for such publications as CMSWire and NewsFactor. He founded and led the web site/unit at PBS station Thirteen/WNET; worked as an online Senior Producer/writer for Viacom; created a successful interactive game, PLAY IT BY EAR: The First CD Game; founded and led an independent film showcase, CENTER SCREEN, based at Harvard and M.I.T.; and served over five years as a consultant to the M.I.T. Media Lab. You can find him at LinkedIn, and on Twitter at xBarryLevine.

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Faster, Fresher, Better: Announcing Link Explorer, Moz’s New Link Building Tool

YouTube announces more moves to chip away at TV ad budgets

For years, digital platforms have courted TV advertising budgets, first via desktop campaigns, then with mobile-first efforts. Now, the pendulum is swinging back to the television screen. Consumers may be cutting their cable cords, but they’re still using their televisions or Smart TVs with OTT and streaming devices and gaming consoles.

YouTube says TV is now its fastest-growing screen in terms of watch time, with over 150 hours viewed per day. “We’re amidst the second major shift in how people watch video on YouTube. In the past few years, we witnessed mobile viewership exceed desktop, marking the first major shift in how people interacted with YouTube,” said Debbie Weinstein, managing director for YouTube/Video Global Solutions, in the announcement.

On Sunday, YouTube announced several initiatives to help advertisers reach TV screen viewers.

YouTube TV to sell ads through Google Preferred network

YouTube says its own paid streaming service that packages content from network and cable outlets, YouTube TV, is now available in more than 100 TV markets in the US. The company is now making YouTube TV programming part of Google Preferred, its premium video advertising program. YouTube will sell ads on content from some US cable networks participating in YouTube TV via the Preferred network.

Ads will be inserted dynamically, “giving advertisers the ability to show relevant ads to the right audiences, rather than just showing everyone the same ad as they might on traditional TV,” said Weinstein.

in AdWords and DoubleClick Bid Manager, advertisers will be able to target their YouTube campaigns specifically to TV screens — in addition to computers, mobile phones and tablets.

This will allow advertisers to adjust bids to TV screens or serve creative tailored to a TV viewing experience.

Light TV viewers audience

A Google-commissioned Nielsen study found more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe to traditional TV services.

To reach the growing audience of consumers who aren’t tuning into TV traditionally, Google has created a new audience segment in AdWords called “light TV viewers.”

The audience can be targeted across screens.

These moves can be seen as a part of the screen-agnostic evolution and exponential growth in digital video ad spend. According to Zenith, global digital video ad spend overtook television advertising for the first time in 2017 and is expected to continue to gain. YouTube is positioning itself to capitalize on both consumer adoption of OTT and streaming trends and the growth in digital video ad spend to keep chipping away at traditional TV ad budgets.


About The Author

Ginny Marvin is Third Door Media’s Associate Editor, assisting with the day to day editorial operations across all publications and overseeing paid media coverage. Ginny Marvin writes about paid online marketing topics including paid search, paid social, display and retargeting for Search Engine Land and Marketing Land. With more than 15 years of marketing experience, Ginny has held both in-house and agency management positions. She can be found on Twitter as @ginnymarvin.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Ginny Marvin

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Drive Insane Traffic to Your Chatbot with PPC

Google Now Sending Mobile-First Indexing Enabled Notifications

Google is now starting to send out notifications about sites switching to the mobile-first indexing process. It is funny, because just an hour ago I reported that Google would begin expanding this rollout of the mobile first indexing but I have yet to see anyone claim they got a notification.

After I wrote it, two people I know said they just got a notification within the hour.

Ari Finkelstein shared a screen shot on Twitter and Jennifer Slegg posted one on her blog. So the notifications have begun.

Here is a screen shot from Ari:

Here is the text of the notification:

Mobile-first indexing enabled for domain name:

To owner of for domain name,

This means that you may see more traffic in your logs from Googlebot Smartphone. You may also see that snippets in Google Search results are now generated from the mobile version of your content.

Background: Mobile-first indexing means that Googlebot will now use the mobile version of your site for indexing and ranking, to better help our (primarily mobile) users find what they’re looking for. Google’s crawling, indexing, and ranking systems have historically used the desktop version of your site’s content, which can cause issues for mobile searchers when the desktop version differs from the mobile version. Our analysis indicates that the mobile and desktop versions of your site are comparable.

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Share A Story About How Matt Cutts Has Helped You

matt cutts

No one can argue that Matt Cutts has been one of the most significant personalities in our industry. Not just because of how he balanced the Google vs SEO line. Not just because of how he was able to provide more transparency about Google’s efforts over the years. Not just because he was one of the main people behind getting Search Console approved. Not just because of his efforts around the Google Dance. Not just because of the fact that he did deeply care about the SEO industry. But because there are thousnads of people who have stories, individual stories, of how Matt has helped them both professionally and personally over the years.

When we heard the terrible news about Matt unexpectedly losing his wife, the whole community mourned. Personally, I have been thinking about this on a daily (more than daily) basis, and how we can help Matt outside of contributing money to charities, sending flowers to the funeral or trying to improve ourselves with a 30-day challenge.

I’ve been collecting stories for the honor an SEM thing I’ve been running and there were many stories that have come in about Matt Cutts. So I decided to build a small web site where we can share and publish stories about how Matt Cutts has helped us personally or professionally. There are jut so many stories, I’ve already collected about 100 and I didn’t even announce it publicly until today.

I had my team put together a site that lets people submit stories, it goes into a moderation queue, which I can review and approve. When I approve them, it goes into an other queue that will automatically take one of the approved stories and post it on the site. It only posts one story per day, this way, Matt has something to look forward to that might make him smile, even for a fraction of a second, each and every day. We all want to help Matt heal and remove some of that gut wrenching feeling of losing someone so important to him. This might just help a little bit.

You can read some of the early stories at mattcutts.org and post a story over here.

Please spread the word, even outside of the SEO industry, because he has helped people across many many industries.

Matt, we love you, we are all thinking of you and we hope this helps you during your healing process (if that is even possible).

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Consumers lose trust in businesses with inaccurate NAP

Over the years we’ve seen the importance of the humble business listing change. While citations were once considered key link sources and their accuracy a contributing ranking factor for local search, today their impact has waned somewhat.

However, as Moz’s most recent Local Search Ranking Factors survey found, NAP (Name, Address, Phone number) details in business listings and online directories are still considered fourth most important for ranking in the local pack and fifth most important in localized organic rankings.

But not everything is about rankings: accurate citations are still a foundation tactic for any business, as they increase online visibility by placing businesses in the listings and directories in which potential customers are looking for them.

That’s if they are accurate. What happens if they’re not?

Recent research by BrightLocal, in the Local Citations Trust Report 2018, sought to answer this question by polling 1000 US consumers on how they feel and behave when they come across inaccurate business information online.

Consumers lose trust in businesses with incorrect or inconsistent NAP information

Today, trust in business and institutions in the US is at an all-time low, and it’s the responsibility of every business owner to make a difference in any way they can – even if it’s something as seemingly small as ensuring business name, location, and contact number information are reliable and consistent online.

According to the BrightLocal research, 80% of respondents felt that seeing incorrect or inconsistent contact details and/or business names online would make them lose trust in a business. With consumer trust in business being such a critical part of the buyer’s journey, this is obviously of great concern.

Of course, this is only an issue if businesses are actually uploading inaccurate information to online directories.

Thirty percent found inaccurate business information online

If you thought inaccurate citation data wasn’t a problem, think again. Not only have 30% of consumers found inaccurate business information online in the last 12 months, but a shocking 36% have also ended up calling incorrect phone numbers for businesses as a result of this inaccurate information. Add to this the fact that 22% of respondents went to the trouble of visiting a business only to find it was not located where online information suggested it was, and you start to see a troubling picture of lost business.

These experiences aren’t just confined to incorrect NAP, though. Nearly one quarter of consumers have visited a business too early or too late owing to incorrect opening times displayed online. Ultimately, this means that businesses with inaccurate citation data are likely to be missing out on a great deal of custom.

Let’s say a consumer has found a business’ address online and gone to that location, only to find the business is nowhere to be seen. What happens next?

Forty-one percent would not use a business if they couldn’t find it straight away

Although it’s encouraging to see that 59% of people would persist in their search for a business if they couldn’t find it – either by calling or looking elsewhere online for the address, many aren’t quite so patient.

Almost one third (29%) of consumers said they would try to find another business online or nearby, and 12% would give up completely. Obviously, the likelihood of the latter, more extreme reaction is down to how necessary the need for the business was, and also how far the consumer had to travel, but this data still suggests that businesses with inaccurate citations data online risk losing out.

As the research found, 22% have visited an incorrect address, and with only 29% of these people seeking out an alternative business, we can get an idea of how much business is being lost to competitors as a result of inaccurate location data.

Just imagine: you do all that great work and spend all your marketing budget encouraging someone to use your business, and you succeed, only to lose out to a local rival owing to something as simple as inaccurate citation data. Marketers tend to be very good at looking at the big picture, but it’s little details like this that result in lost business, even when marketing activity has otherwise succeeded.

It’s worth pointing out, too, that men answering this question seemed to be far more likely to give up their search for a business completely. Eighteen percent of those who identified as male in the survey said they would abandon their search. We live in a far more fast-paced world than ever before and immediate gratification is paramount, so I’d strongly recommend that businesses with a primarily male customer base get their citations in order, lest they face the lost custom of a frustrated customer.

Ninety-three percent of consumers are frustrated to find incorrect information in online directories

Frustration is an unpredictable emotion that can result in a range of reactions depending on the state and personality of the person experiencing it. As we’ve seen, once frustrated by incorrect business information, consumers could calmly persist with contacting the business (providing the contact number is accurate), look for another business, or quit their search entirely.

The BrightLocal research found that a huge 93% of consumers agree that finding incorrect information in online directories “frustrates” them. These are consumers with a strong intent to buy, as they’ve already searched for a business like yours and picked yours due to any number of factors. Even if they do choose to use your business after all, their first experience with it involves frustration. If you’re providing incorrect or inaccurate information online, you’re going to have to hope that your product or service is spectacular to avoid an overall negative experience.

Sixty-eight percent of consumers would stop using a local business after finding incorrect information online

After ploughing through incorrect information and coming up empty-handed, almost 70% of consumers said they would stop using a business as a result. This includes the quite literal cessation of business use due to not being able to find or call them, as well as deciding not to use a business because of diminished trust caused by inaccurate online information.

Businesses must have accurate and consistent citations to avoid losing customers

If you run a business or manage a client with incorrect business listings information, you are at high risk of missing out on swathes of new customers.

All your marketing, visibility, and brand awareness efforts are for naught if potential customers can’t find your business. You risk frustrating them, and in some cases completely wasting their time. First impressions are paramount, and creating accurate citations is one of the most important ways to ensure you’re building consumer trust from the off. If not, then I’m sure your competitor in the next neighborhood would be happy to take the business.

Related reading

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Jamie Pitman

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Google Featured Snippets Expand By Category/Topic

David Gray spotted and posted on Twitter a featured snippet that expands and has multiple drop down expansion menus. If you search for [garage conversion] on mobile, you probably will see it for yourself. It shows the featured snippet, with the images and text and then below it, it has categories that you can expand that show a section for cost, plans, building regulations and insulation.

Each section comes from a different site, for the most part. Here is a GIF of it in action:

Here is a static image of it all closed:

It seems like to be an extension from the multifaceted Google featured snippets.

Forum discussion at Twitter.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google Image Search Bug: Only Some Images Are Loading?

There are a bunch of complaints in the Google Web Search Help forums about a bug with Google’s image search where the images are not fully loading. The first few rows of images might come up and then the rest do not, plus the rest of the interface somewhat freezes up.

The users are saying:

Google Images while using Chrome (on Firefox it works perfectly fine), only about 3 rows of images load, the others remaining colored squares, and I can’t click or open the images that do show. The “Safe Search” dropdown menu doesn’t work, and neither do the “more”, “settings” and “tools” buttons/links.

Here is a screen shot from a user impacted by this:

click for full size

I personally cannot replicate this but there is a number of people who are experiencing the same issue since over the weekend.

Google has not responded, so I don’t know if it is a browser security issue, ISP related, browser specific, OS or something else?

Forum discussion at Google Web Search Help.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google Doodle For Johann Carl Friedrich Gauss

Google Doodle For Johann Carl Friedrich Gauss

Today on the Google home page is a special Google logo, Doodle, for Johann Carl Friedrich Gauß on his 241st birthday. Johann is a German mathematician who made his first groundbreaking mathematical discovery as a teenager. He was born on April 30, 1777 in Braunschweig, Germany and died at the age of 77 on February 23, 1855 in Göttingen, Germany.

He is referred to as Princeps mathematicorum, which is Latin for “the foremost of mathematicians” and “the greatest mathematician since antiquity.” He is referred to as one of the most influential people in math and touched on number theory, algebra, statistics, analysis, differential geometry, geodesy, geophysics, mechanics, electrostatics, magnetic fields, astronomy, matrix theory, and optics.

He was awarded the Lalande Prize in 1810 and the Copley Medal in 1838 and has a laundry list of awards and recognitions. He really has a fascinating life, you can read about it on Wikipedia.

Forum discussion at Google+.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google Has A Human Size Bird Cage

Google Human Size Bird Cage

The Google office in Hong Kong has a bird cage that can fit a human. I guess it is for another sitting area but why not make it look like a bird cage? So that is what Google did.

This was posted on Instagram.

This post is part of our daily Search Photo of the Day column, where we find fun and interesting photos related to the search industry and share them with our readers.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Friday, 27 April 2018

You vs. data: Where people fit in modern retail marketing strategy

Think about all the data you have as a retail marketer. Not just the volume of it; the actual contents of it.

E-commerce site performance. In-store performance. Product feed. Demographics. Search. Social. Mobile. CRM. Shopping behavior. Geography. Competitive intelligence.

Data surrounds you. But here’s the rub: If every data point doesn’t track to a business goal, the numbers can easily jumble into chaos and obstruct decision-making.

That’s the problem with the people-data relationship today. We often lack strategic plans for using data, and we end up tracking information that isn’t relevant to business goals. If you feel daunted by data, that’s a sign you don’t have a strong plan for operationalizing it.

[Read the full article on MarTech Today.]


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

Steve Tutelman is the COO of Sidecar, a technology company that supercharges e-commerce marketing for retailers. Previously, Steve held executive roles at several retail businesses, including Govberg Jewelers, WineAccess, and Lifeshield. Steve contributes regularly to Marketing Land as well as Sidecar Discover, a publication covering research and ideas shaping digital marketing in retail. He stays sharp helping Sidecar’s retail customers maximize returns from their paid acquisition investments.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Steve Tutelman

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Marketing Day: Sprinklr adds AI, customer acquisition on social media & Facebook’s earnings report

Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the web.

From Marketing Land:

Recent Headlines From MarTech Today, Our Sister Site Dedicated To Marketing Technology:

Online Marketing News From Around The Web:


About The Author

Amy Gesenhues is Third Door Media’s General Assignment Reporter, covering the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs.com, SoftwareCEO.com, and Sales and Marketing Management Magazine. Read more of Amy’s articles.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Amy Gesenhues

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