Thursday, 30 April 2020

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community

Our team had a very detailed and informative conversation in last week’s SEMrushchat, and the information shared could help small business owners, marketers, and agencies. Our guest, Nichole Elizabeth DeMeré, and our community shared insights about what makes them engage with online communities, and the strategies that have helped them build a community through social media. 

Chat participants also shared the one tactic they would use for community building, techniques on dealing with awkward communication, incentives to engage community members, and they discussed the things that drive them away from communities. 

There were several useful tips any marketer can use, so we tried to choose tweets for our recap that offered a variety of insights for our readers. 

You can retweet any of the tips below by clicking on the Twitter logo next to the quote. 


Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 0

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 0

Nichole Elizabeth DeMeré
Nichole Elizabeth DeMeré
What emotions motivate your members? It’s a question well-worth asking.
Simon Cox
For learning new things and giving back to the community by sharing what you know. It’s how we built the internet – never forget.
BrandExtract
BrandExtract
The #semrushchat is a great example. People crave a place to share and exchange ideas. Social media communities are one way to engage with like-minded individuals who share similar challenges – and those who may have a fresh perspective and, therefore, unique solutions.
Alizée Baudez
Alizée Baudez
I actually just recently joined a new community for the following reasons: Like-minded individuals with various backgrounds. Positive vibe Fulfils my need for contact (I work remotely). Provides educational material for freelancers.
Mark Gustafson
Mark Gustafson
IS THERE HIGH VALUE FOR ME? The content shared should educate, entertain, support. Are the others in the community likeminded and Civil (can’t be sure these days)? Is the value MORE than another activity? You have to beat out Netflix for many people!!!
Brian Kato
Brian Kato
Digital marketing isn’t a vacuum; it’s constantly shifting and evolving. You need to have people that you can collaborate with and bounce ideas off of.

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 1

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 1

Nichole Elizabeth DeMeré
Nichole Elizabeth DeMeré
Join existing conversations. Form genuine relationships without an agenda. Determine how you can offer value without asking how to offer value.
Tamara
Engage, engage, engage! Joining Twitter chats, sharing content from others, starting conversations, joining in conversations. Engagement is key when it comes to building a community!
Patrick Delehanty
Patrick Delehanty
Develop great content that can be used in paid ads targeting specific prospects and audience segments that will find the most value in the content you developed. From there, I would actively engage in social forums / discussions directly with audiences as well.
Fistbump Media
Fistbump Media
Build slowly. It’s not that rapid growth is bad. But having fewer authentic and engaged followers is more important than having lots of them. I’d rather have 100 great connections than 100,000 meaningless ones.
Ryan Bennion
Ryan Bennion
I would segment them more so they are in more little communities. If you are a cell phone store you should have little communities of iPhone, android users rather than have one big community. There’s power in large micro-communities.
Kevin Mullett
Kevin Mullett
H.E.L.P. – Humanize your message, Encourage Conversation, Listen first, Promote less. More of a philosophy than tactic.

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 2

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 2

Simon Cox
Never ever negatively criticise anyone at this stage even in jest – you need to feel your way first. Be kind and gentle.
Pair Networks
Pair Networks
Own your newness in the community and on the platform. Provide as much value as possible and ask for guidance when you’re not sure what is expected, appreciated, and preferred in the community. Authenticity is the antidote for awkward.
Diana Richardson
Diana Richardson
It comes down to being comfortable with the conversation itself. If it feels forced then it might be the right person or topic to talk about. Doing it over & over again also makes the conversations easier. And get over it and just start the conversations yourself.
Elena Salazar
Elena Salazar
By making the first move! Start the conversation and give others the opportunity to give their 2 cents.
Tamara
Don’t try to sound as formal and professional as possible. People are more receptive to those who express transparency and personality. Also, patience is key!
Ben Austin
Ben Austin
Initiate your OWN conversations! Building a strong social media presence may take some time, but there’s nothing wrong with making the first move. Failure is not the opposite of success; it’s part of success!

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 3

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 3

Nichole Elizabeth DeMeré
Nichole Elizabeth DeMeré
Have conversations with your most active members to find out what emotions motivate them — and then strategize ways to amplify those emotions to strengthen your community. Be sure to drill down to very specific emotions.
Christian Lowery
Christian Lowery
I try to ask questions I know others are thinking. Or talk about problems I know others are facing. If you relate to people, they’ll engage. Talk WITH them, not AT them.
Dan Willis
Dan Willis
I like to switch the flip on this one. I don’t create content in the hopes it will engage I create content to respond to content or questions from my community.
Brian Kato
Brian Kato
I like the recap/round-ups that #SEMrushchat has. IMHO, this helps create a highlight reel that can encourage members to bring their best to the table.
Readable
Going to be a little specific on this one, but recently we have loved asking our subscribers if they would like to be featured on our blog. We like sharing stories about how people use readability and shining a light on what they do builds great rapport too.
Builder Designs
Builder Designs
Theoretically, the biggest incentive of joining a community is new knowledge. The more members share, the more they will learn. Set your members up for success with advice threads, ways to connect with industry resources and relevant newsworthy content.

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 4

Best Tweets from #SEMrushchat: The Art and Science of Building a Social Community. Image 4

Gene Petrov
Gene Petrov
Driving people away from a community is fairly easy: incivility, unhelpful, rude divisive, not sharing value, selling all the time bait and switch tactics. t=The list could go on and on.
Nicky Pasquier
Nicky Pasquier
Being intolerant of others’ viewpoints. Not being receptive to new ideas. Not being inclusive enough. Being deferential towards some and not others. I guess there are lots of behaviours which would be unacceptable to a community.
Kevin Mullett
Kevin Mullett
In addition to other great answers: sales pitches. People think they are being cute at hiding them. (You’re not fooling anyone.) Slow your role. Let’s cuddle first.
ThinkSEM
Rubbing people the wrong way. Allowing/not dealing with bullying/negativity. Spamming your audience’s feed. Not engaging back.
Diana Richardson
Diana Richardson
Constant sales pitches. Repeated ‘DM me for more info’ to simple questions. – Rude/disrespectful people. No response from the admins or creator of the group.
D2 Creative
D2 Creative
Lack of rich content. Why be apart of something if you aren’t learning from it!

Do You Have Any Suggestions for Community Building?

If so, please share them in the comments below. We also want to thank everyone that participated in the chat. We will be looking for your expert insights this week; SEMrushchat starts at 11 am ET/4 pm BST on Wednesday, August 28th.

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Frequency Capping in Digital Advertising

At one point or another, we all have browsed the internet, Facebook, or any other online source and have been pelted with digital advertisements whether we wanted them or not. Most of us have been hit with certain ads so many times that we become numb to the company serving those ads. Currently, I see this the worst on Hulu, where I have seen the same 4 ads on rotation for weeks no matter what show I elect to watch. Ford you are driving me crazy and no I’m not in the market for a new vehicle, I just want to watch It’s Always Sunny in peace. This issue begs some important questions. How many ads are too many? Are we wasting our digital ad budgets on too many impressions? All questions that have specific answers to the product or service being advertised. This blog post may not answer those questions, however, it will give you the tools to understand what frequency capping is and how to control it within a few of the major online platforms.

Google Facebook Programmatic Frequency Capping

What is frequency capping?

Ad frequency is the number of times your advertisement appears in front of a user in a given day, week, or month. Depending on what is being advertised, where in the sales funnel, or business lifecycle this product or service is will determine how many times your ad should show up. Why is this important? For starters, advertisers do not want their ad to appear too frequently causing ad fatigue. On the other end of the spectrum, if your ads are not appearing often enough, this can lead to wasted placements and a weaker level of awareness. Frequency capping is a way to manage how many times your ads appear in front of an individual. Most platforms have pretty simple ways to manage ad frequency at multiple levels giving advertisers plenty of control.

Google Ads

Starting with the leader in online ads and the platform used most across digital advertisers, we have Google Ads. The first major note with frequency capping in Google Ads is that you can only apply these caps to display and video campaigns. Since search campaigns are intent-based, we cannot control a simple frequency cap setting on how many times our ads appear in front of a single user.

Google Ads Display Ad Settings Frequency Capping

For display and video campaigns, frequency capping is hosted in the settings of your campaign. Navigate to the settings, choose the additional settings dropdown, and it will be the 4th option down past your budget. Within the frequency capping selector, you can choose between setting your own limit or letting the Google algorithm take control for you. Most elect to let Google take the reins but if you prefer the control or have strict goals, then manually setting your frequency will be the right option.

Google Display & Video 360

Moving onto DV360, we have programmatic frequency capping. Following the same principals as Google Ads when it comes to display and video placements, there is a slight expansion as to the inventory you can cap. Any inventory that you can programmatically purchase on the platform can be controlled, unlike Google Ads. This allows for frequency capping across more types of placements. DV360 also allows for multiple levels of frequency control. There is the insertion order level and the line item level, and the insertion order overarches the line item. So at a grand scale, we can limit our ads to a certain number of touchpoints per time unit, then at the line item level, we can break apart those touchpoints across our ad and audience types.

Display and Video 360 Programmatic Frequency Capping

Frequency controls in DV360 are very similar to that of Google Ads with the only difference being that there is no automated aspect to help take control. The main difference, noted in the above section, is that there is control at multiple levels. Advertisers can create a number of options that meet their frequency needs. Following the above image as an example, at the insertion order level I could cap my frequency to 10 showings per week. Then at the line item level, I can limit that specific audience to seeing up to 5 showings in a day. This set up would then allow for either 10 spaced out impressions across the week or 2 days with 5 impressions each.

Amazon DSP

At this point, we have a pretty good understanding of frequency capping and how to control it in Google. The Amazon DSP platform is no different when compared to DV360. There are 2 levels to control your capping and there is no automated option to help with that control.

Amazon DSP Frequency Capping Selector

Facebook

Finally, we reach the platform that either gives you full control of your ad frequency or leaves you clueless on how to adjust this metric. Starting with the simpler way, if you choose a reach and frequency campaign then you will have the options available in the image below. Facebook gives a solid mix between automated selections and manual selections. There is even a hybrid selector at the bottom that will make your manual cap a little more aggressive.

Facebook Ads Frequency Capping

If we were to choose any other campaign format that is not a reach and frequency, then our frequency capping gets a little more complex. Keeping it simple to start, your audience size and budget will be the biggest factors influencing your overall frequency of a campaign. High budgets with small audience sizes will yield a high frequency and vice versa. So, to adjust the frequency, either lower your budget or increase your audience size in the example above. Another way to aid high frequencies is to cycle or swap out creative. By either swapping creative on a schedule or when frequencies get too high you can effectively lower that frequency since new ads are not counted in the current frequency number. Sticking with creative, dynamic creative in Facebook allows for multiple messages and image combinations across a single “ad”. This ad is dynamic with many variations, so theoretically, it will have a lower frequency since it is not one ad showing time after time.

Conclusion

Depending on the platform, frequency capping can be as easy as choosing a limit within a time frame to pulling multiple levers and waiting to see changes over time. Either way, it is still important to stay on top of and to manage across all of your digital advertising efforts. If you would like a walkthrough of frequency capping within the platforms mentioned on this blog post, please tune into Hero Academy Live next Thursday, August 29th where you can also learn to improve your ad copy with Microsoft’s Purna Virji and gain a better understanding of Google Ads ad extensions with Hanapin’s Elliot Kemp.

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Ryan Opal

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How personalization helps marketers humanize their brand and break though the noise

The COVID-19 crisis has shifted nearly all customer experiences to digital experiences, forcing brands to compete for audience engagement like never before. This new normal has created what Aprimo CMO Ed Breault defines as “digital sameness” — a circumstance where marketers are all trying to use content to connect with their audiences.

“If everyone is doing the same thing, what can we do to rise above this noise?” asked Breault during his “Humanity Wins” Discover MarTech presentation. His solution: To humanize your brand and create more authentic experiences. He says his company aims to deliver a human-centered content strategy, and puts personalization at the very top of his content strategy.

Breault says marketers have to ask themselves if their content truly shows that the brand knows and understands who their customer is.

“Is it connecting at a level that your experience says ‘this brand gets me’ and it hits them at a moment in time that creates a connection that’s lasting,” said Breault.

The ultimate personalized experience

Breault says marketers should be using all the information they know about their target audience to create something that’s tailored.

“It feels bespoke. It feels like it was made just made for them — I call those ‘made for you moments,” said Breault, “It’s the ultimate in personalization.”

To produce such moments, marketers must have a solid grasp on their data. This means not only having the right volume of data and analytics to understand their customers, but also having clean data and being smart about how we implement the data.

“We have been collecting data for years now and we have to be responsible with that data and how we are using it,” said Breault, “Are we responsible with how we use it to connect? Are we responsible in terms of using it to create the most optimal commercial outcomes for our brands.”

He says marketers should be looking at analytics like purchase history, transaction history preferences to create these ultimate personalized experiences — even insights like weather data can help enrich the customer experience, according to Breault.

Now is not the time to be silent

During her Discover MarTech presentation “Doubling Down on CX When Faced with a Global Pandemic,” Acquia CMO Lynne Capozzi agreed with Breault’s take, emphasizing the overwhelming amount of noise from brands right now, with consumers being bombarded with countless deals and promotional offers.

While the influx of brand messaging may feel tone deaf at times, Capozzi says brands shouldn’t go AWOL.

“This is not the time to be silent in the market. This is the time to make sure that you’re in touch with your customers,” said Capozzi, “More than ever, embrace your customers, provide value to your customers.”

More than half of consumers polled by Acquia recently said that the brands who should know them don’t — with many brands failing to capture valuable information from repeated purchasing patterns that could be used to create more personalized experiences (the same data Breault recommends brands should be paying attention to). Capozzi says brands do not do a good job using details like personal preferences to predict their customers’ needs.

“Eighty percent of customers say they’d be more loyal to a brand that showed they really understood them and what they were looking for,” said Capozzi, “That’s critical. That’s what we all want.”

Effective personalization relies on clean data and open technology

To create these personalized, exceptional customer experiences, Capozzi insists marketers must have clean data sources.

“If you’re going to try to increase your customer experience, you need to have clean data — we all know this,” said Capozzi. She admits most marketers don’t consider their data 100% clean. This doesn’t mean MOPs teams shouldn’t be paying attention to how data is collected. More often than not, it’s the marketing technology team’s responsibility to ensure the quality of the data being managed.

Capozzi considers clean data a “pillar” in terms of building customer loyalty and providing value-added personalized experiences. Another pillar defined by Capozzi is her organization’s open technology architecture.

“We have a lot of silos of data,” said Capozzi, “An open approach and open technology allows you share that data between the different applications.”

Her open technology stack involves what she called standard marketing cloud products, including a CRM, CMS, marketing automation solutions, web personalization tools and a digtal asset manager.

“What are the ways that you can do the best personalization to help create the best customer experience?” asks Capozzi, “I think it’s about open technology — open technology is key.”

More from Discover MarTech


About The Author

Amy Gesenhues is a senior editor for Third Door Media, covering the latest news and updates for Marketing Land, Search Engine Land and MarTech Today. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs, SoftwareCEO, and Sales and Marketing Management Magazine. Read more of Amy’s articles.

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Daily Search Forum Recap: April 30, 2020

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Search Engine Roundtable Stories:

  • Google Search Ranking Update Flutters April 28th & 29th

    There may have been a Google search ranking algorithm update over the past couple of days; on April 28th and 29th. There is chatter within the SEO industry and some of the tools are showing pretty heavy signs of an update.

  • Google Advice On Old Content On News Sites: Remove, Noindex Or Leave It

    Google’s John Mueller was asked for advice on what to do with old articles published on a pop culture publishing site that has nearly 25 years of content on it. Of course the answer is it depends; you can either remove the content, noindex the old articles or just leave it and let Google handle it. But what should you really do?

  • Tidbits: Interview With Nathan Chalmers, Bing Search Relevance Team

    Jason Barnard does these awesome interviews on his YouTube channel and one he just recently released was with Nathan Chalmers, the Program Manager, Bing Search Relevance Team at Microsoft. Here is the video interview and the tidbits summarized by Glenn Gabe on Twitter.

  • Google: We Do Not Use Google Analytics For Indexing

    Google has said this many times, in many different ways, Google does not use Google Analytics for web search. John Mueller of Google said the other day that Google does not use Google Analytics for indexing purposes.

  • Google Tests Underlining Searches Related To

    Google has been testing a lot of variations to the look of the “searches related to” feature. Now Google is testing underlining the results, and the other day, Google was testing three columns instead of two.

  • Google Fairy Light Wall

    At the Google Sao Paulo office in Brazil there is this fairy string light wall with the Google logo, all illuminated with LED lights. I think this was set up for some event some time ago, but it is n

Other Great Search Forum Threads:

Search Engine Land Stories:

Other Great Search Stories:

Analytics

Industry & Business

Links & Content Marketing

Local & Maps

Mobile & Voice

SEO

PPC

Search Features

Other Search

This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: barry@rustybrick.com (Barry Schwartz)

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Google removed 2.7 billion bad ads, nearly 1 million ad accounts in 2019

Last year, Google says it took down 2.7 billion so-called bad ads for violating the company’s ad policies, according to its annual report released Thursday.

That’s up from the 2.3 billion bad ads Google reported taking down in 2018. The number of ad accounts Google terminated remained relatively flat from the previous year at nearly one million.

Publisher network. Google also noted that it terminated the accounts of more than 1.2 million publishers and removed ads from over 21 million web pages across its publisher network for policy violations.

Targeted areas. Google typically highlights areas of particular focus in its annual bad ads reports. In 2019, the company says it saw an increase in phishing attempts targeting people looking to renew their passports. “These ads mimicked real ads for renewal sites but their actual intent was to get users to provide sensitive information such as their social security or credit card number.”

It also cracked down on the kinds of “trick-to-click” ads that are designed to look like computer or phone system warnings as well as an increase in the number of personal loan ads with misleading information on lending terms. Google updated its ad policy to require loan-related advertisers to state all fees, risks and benefits on their website or app.

Coronavirus impact. To address an increase in malicious activity by bad actors during the COVID-19 pandemic, a dedicated team has developed new detection technology and beefed up existing enforcement systems. Google banned ads for face masks globally in March due to a flood of misleading ads.

“We’ve blocked and removed tens of millions of coronavirus-related ads over the past few months, for policy violations including price-gouging, capitalizing on global medical supply shortages, making misleading claims about cures and promoting illegitimate unemployment benefits,” wrote Scott Spencer, Google vice president of ads privacy and safety.

At the same time, Google says it is working to allow advertisers to share relevant information about COVID-19. It has enabled PSAs from health organizations, governments and NGOs about relief funds and resources for small businesses, for example.

Why we care. These reports are always a sobering reminder of the scale of effort required to try to keep bad actors out of Google’s (or any) ad system. Google has thousands of people working on ecosystem safety, and yet you’ve likely seen and/or reported bad ads yourself over the past year. The coronavirus crisis is yet another example of how quickly opportunists can move in and the challenges involved in adapting existing or creating new systems to stop them.

Last week, Google announced it will be phasing in its advertiser verification program beyond political advertisers. Advertisers will be required to submit business incorporation documents and other identifying information in order to be verified. Users will be able to check the business name and country in a disclosure on verified advertisers’ ads.

This story first appeared on Search Engine Land.


About The Author

Ginny Marvin is Third Door Media’s Editor-in-Chief, running the day to day editorial operations across all publications and overseeing paid media coverage. Ginny Marvin writes about paid digital advertising and analytics news and trends for Search Engine Land, Marketing Land and MarTech Today. With more than 15 years of marketing experience, Ginny has held both in-house and agency management positions. She can be found on Twitter as @ginnymarvin.

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How to pitch to top online publishers: 10 Exclusive survey insights

How to pitch to top online publishers: 10 exclusive survey insights

How would you like to get your brand featured on major online websites like Buzzfeed, the Washington Post, or Bustle?

When you earn the attention of top-tier press, you reap the business benefits of large-scale brand exposure and the SEO benefits of high-authority backlinks. It’s a win-win.

But it’s increasingly difficult to win the attention of the online press. Any day of the week, you have tweets from Chrissy Teigen and the contentious presidential election dominating the media coverage and driving the online social discussion.

There is plenty of anecdotal evidence to suggest that there is an ideal time to pitch a writer or the best way to write a press release or an email for optimal success. The problem with a lot of digital PR advice you read online is that it’s purely situational and can vary from person to person.

That’s why my team decided to end the back and forth once and for all. In a new publisher survey, we asked 500+ online writers and editors from sites like the New York Times, CNN, Cosmopolitan, and Mashable how they want to be pitched, what types of content they prefer to cover, and what PR professionals should include (and exclude) in their outreach emails in order to gain their trust and earn a coveted space on their website.

Here are 10 major data-backed insights that you can use to optimize your outreach strategy.

The top three reasons why journalists decline your pitch

The top three reasons journalists decline your pitch is because it’s irrelevant, boring, or too self-promotional.

A crucial reason why a writer rejected your email pitch is that it’s irrelevant. That’s right, 88% of writers have rejected a pitch for it being unrelated to their beat.

Note: Password: exclusive – a password will be taken down to facilitate the exclusive for SEW.

Almost 64% of writers have rejected a pitch because it was simply too boring. If you fail to explain why the content you’re pitching is exciting or newsworthy, how can you expect an online editor to envision the story?

Another 62% of online journalists have rejected a pitched because it’s too self-promotional. Online editors seek to inform and entertain their audiences. A tired pitch about some new thing that’s happening at your company or some funny thing your CEO tweeted is not going to capture the attention of the masses and drive traffic – and editors know that.

Over 42% of writers reported receiving 11 to 100 pitches a day

Over 42% of writers reported receiving 11 to 100 pitches a day and almost five percent receive 100+ email pitches per day.

To a certain extent, online writers and editors rely on PR pitches to provide them with content to fill their editorial calendar. But can you imagine receiving 100 pitches a day? It’s no wonder that journalists take to Twitter so often to vent about the latest #PRFail that recently arrived in their inbox. With all of that inbox clutter, who wouldn’t be frustrated with a lazily written, irrelevant pitch?

Time = money. You’re wasting both when you reach out to a writer about content that’s relevant to them or their beat.

Only 22% of digital writers open every single email addressed to them

Only one out of every five people you send emails to will open every pitch addressed to them. And most people, about three in four, open an email based on the subject line alone. This places a lot of pressure on your subject line writing, which is why it’s one of the most important elements of your outreach email strategy.

Read all about how to perfect your subject lines for PR outreach in a previous post for SEMrush.

Most writers (58%) prefer to receive a pitch between 100 and 200 words

Keep it short and sweet. Given the sheer volume of pitches they receive daily, writers are too busy to sift through a complicated pitch to decipher what it’s about. If they open your email, you have about half a minute to capture their attention before they move on to the next pitch.

Here are some tips to keep the word count of your email down.

  • Include only the most relevant, interesting, and newsworthy details of your content
  • Use bullet points to list disparate details
  • Link to the full content from your email (that is, don’t attach additional info to the email)

Some content topics are more competitive than others

Our survey found that writers who cover popular topics, such as women’s interest, home and lifestyle, and entertainment receive double the number of pitches than writers covering personal finance and business.

How can you change your content marketing strategy in light of these stats? Create content on the sphere of two verticals. For example, a piece of content that explores inter-office dating can be covered by writers who cover two different beats – dating and career/business.

By creating content that naturally appeals to more than one audience, you double your potential for exposure right out of the gate.

Staff editors are pitched more than staff writers or freelance contributors

According to our data, it’s safe to say staff editors have more inbox congestion than staff writers or freelancers. However, that doesn’t mean that you should remove them from your outreach list. When it comes to who to pitch, the best answer is still unclear. Despite the data suggesting you have a better chance with freelancers and staff writers, the bottom line is that they oftentimes still have to pitch the editor their story. By writing directly to the editor, they make the decision right then and there on whether to assign the story.

There are pros and cons to pitching all people in all three of these roles, but it’s good to keep their different roles and responsibilities in mind when actively pitching a content campaign.

The best time to send pitches are 5 am to 12 pm on Monday, Tuesday, and Wednesday

After years of practicing PR for clients across all topic verticals, it’s long been a suspicion of mine that pitches sent on a Friday tend to fall on deaf ears and require a follow up to really be seen. If you felt the same way, then you’re experience is about to be validated.

Our survey of 500+ journalists found that the best days to send email pitches are at the beginning of the workweek: Monday, Tuesday, and Wednesday. And the best time? Survey says early morning is better, between 5 am to 12 pm.

Journalists prefer zero or one follow up emails an average of three to seven days after you’ve sent your initial pitch

Speaking of follow up emails, should you even send them at all? While 20% of writers believe that you should never send a follow-up email, the majority of writers (60%) consider one follow-up email to be the most acceptable.

When should you follow up? Data shows that most writers prefer that you follow-up three to seven days after you send the first email pitch.

Heed Phil’s warning. It may be surprising to you that some people send follow-ups to journalists who’ve already declined their pitch.

The thing is, many PR pros are still using unsophisticated mass outreach tools that are too automated. If you’re in doubt about your tool, it’s better to use a spreadsheet and focus on “one-on-one” email outreach. Automate effectively, responsibly, and at your own risk.

If you provide good content, journalists will want you to keep in touch

We asked 500+ journalists and online writers how they want to keep in touch with a PR pro after working with them on a story. They told us that the best way to stay in contact is via email (77%) and by continuing sending the journalist relevant content (57%).

Journalists were quick to note that they do not want phone calls or to meet in person but were more open to chatting on Twitter and LinkedIn occasionally.

Over 53% of writers say they don’t subscribe to press release sources

Is the press release “dead?” While it is still a strategy that marketers and brands employ, its usefulness is slowly declining in favor of direct, targeted “One-on-one” outreach.

Around 20% of writers admitted that they never write a story based on a press release, while about 29% of writers we surveyed say they use press releases for their stories more than 10 times a year.

Conclusion

Offering compelling, newsworthy, data-driven content is the key to earning top tier press mentions. 10x content paired with strategic one-on-one digital PR is the winning combination to earn attention and authority for your brand.

When it comes to earning press on top tier online websites like the NYTimes, CNN, Forbes, the Atlantic, and more, it’s not impossible, but it is increasingly harder with countless pieces of content being created every day. Capturing and keeping a journalist’s attention is a competitive game. Keep these stats in mind to give your content the upper hand in a crowded inbox.

Domenica is a Brand Relationship Manager at Fractl. She can be found on Twitter .

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This marketing news is not the copyright of Scott.Services – please click here to see the original source of this article. Author: Domenica D’Ottavio

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